The shower floor is heavily textured and they don’t even try to keep it clean. The floor should not be pink. After my first night I spoke to someone at the front desk and asked that my shower be cleaned. She said she’d send housekeeping up that day. I came back and the bed was made and towels replaced but the shower had not been touched. The blanket on the bed clearly doesn’t get washed often either. There was a clean sheet and a clean coverlet, but the top of the blanket was discolored. The bed was firm but not uncomfortable. The room was otherwise clean. It is unlikely that I would choose this location again. There are several other options in the immediate area.
Because Trip Advisor recommend as #1 best value in Medford and because their website said “pet friendly” I reserved. At check-in found out that they wanted $85 extra for a pet fee for our 10 hour stay (only $105 for my wife and me - such a deal). Second surprise was that the elevator to our floor did not work, so we carried our bags using stairs. Third surprise was no internet. Last surprise was their version of the customary “free” breakfast was $16.95/person. To sum up, poor management, no empathy, incompetent staff, and we felt scammed. Won’t ever return, and have lost faith in Hilton and Trip Advisor.
Great hotel - clean, comfortable & staff great. Room was one of best we have stayed in & great selection of food, drinks, etc in tuck shop. Also the location to restaurants, etc was great. Our only concern when we arrived were the number of homeless in the area, and being located next to Cracker Barrel there were lots of overnight cars & motorhomes in the lot next door. We felt uneasy overnight, however our vehicle & belongings were safe.
I had checked the online website of another Choice motel. Entering the motel lobby I inquired about an online reservation price and was told that was an online price and a walk in price was $40 more according to what I was quoted. I said I would go to my car and reserve online. Now what the women could have said was ”feel free to do so in our A/C lobby. Once at my car I did a website search for the Clarion that was right next door. Back to a wallet friendly price and easy check in. Lisa at the front desk was welcoming, professional and I had a positive experience. The room was clean, bed triple sheeted, big screen TV and everything I want in a one night stay. Breakfast was served 6 am to 9:30 am. Love an early morning start on breakfast. I do recommend this motel. Close to eateries, shopping mall and stores.
MMichael DNice clean very quiet established next to DQ and more fast food/ restaurant within walking distances. Rooms are well laid out. Plenty of outlets, up to date tv that has HDMI as I brought my Xbox, laptop and printer. The road is close but you don’t hear the noise at night or if you have the tv on during the day. Overall, I’ll stay here again. Nice people as well. Also, they have military discount that I used.