ハート ハウス ホテル(Hart House Hotel)

Nice rooms and receptive staff but tv had no sound and no bath towels. Problems were solved quickly but these items should be checked each day

This was a totally unique hotel experience for the three of us, a delightful blend of factory-era structure and modern convenience and innovation. We loved the cushioned window seat that extended over the sidewalk just 30 feet from the hub of Medina. Make sure to visit the extraordinary train museum a short walk away.

Hotel management very responsive to any type of request. Room was clean and hotel provided everything you needed with extra stuff in the hallways.

Lovely refurbished old hotel with modern flair and decor blended seamlessly w the vintage. So many artistic touches and thoughtful details. Beautiful shower!!! Located in the heart of downtown Medina, a quaint and friendly town right off the Erie Canal bike trail. We biked from Niagara Falls that morning, arrived around 2pm. Met Andrew who got us settled in to our room. Had a much needed shower and had dinner at the local pub with friendly locals. Overall a wonderful stay in Medina at a gem of a hotel.

Cute place, very historical building. Nice alternative to chain hotels

I was pedaling the Erie Canalway and Medina was my first stop. I really liked The Hart House. It was convenient and reasonable and had character. Communication and check in was simple. Enough to do around the hotel to have a pleasant evening.

Beautiful old historical building with charm and a story. The place, and our room, had real character.

Loved our stay! The room was so clean, inviting, and beautifully decorated! As a lactose intolerant person, I really appreciated the oa**ilk creamers you had available, as well as the other extra toiletries, and comfort items in the hall. We also loved the jetted tub and rainfall shower. We are definitely recommending Hart House to our friends!!!

I’m not one to complain but the heat wouldn’t turn on. The water in the tub wasn’t hot even after I asked how to make it hotter. The tv on the wall would not change channels and the front desk man came in unhooked the wire and I didn’t wanna interrupt our stay by having to leave the room til it was fixed. I’m not complaining but now you’re asking me for an additional $100 and the room wasn’t overly messy it was a lil messy bc we stayed the night. There was some extra garbage but that’s expected. That’s what housekeeping is supposed to do. Again not complaining but don’t know why I am being charged an extra $100. They moved my room bc it was too small. And I asked for a cot bc my sister was with me. And no cot. Brought 2 small blankets and a small pillow. We did not smoke in the room but I had to open the window all night to air it out bc it smelled of something in the drain.