Very worst hotel ever visited, management has fraud people they try to loot money as it shows Sar 99 on bookings but when we check in they say all charges tax... Etc and room charge is Sar 350 and when we showed booking then he accepts as ”I mean to say tat including tax it will he 145 to 150 Sar”. Anyways we checked in as we were getting late we want to go to Salah,. Now the worst part when we entered room No kitchen, Dirty floor, Very bad condition toilets No hot water at all the geyser never works, Water leaking from bathroom taps and the flushing out from bathroom to rooms. We had to complain the staff and waited till magrib Salah we reached at zuhur Salah time, boz of them we couldn't get fresh and we missed all Salah a d time was waste. Please don't ever take this hotel all fraud and coward staff management. And and finally plumber came to fix and nothing worked and many circus happened nothing CAN BE FIXED, so at last our room was changed was changed and we had to rush to nabawi masjid for Ishaan Salah. AGAIN NO HOT WATER IN ROOMS AND THEIR GEYSERS NVER GRT HEATED LUCKILY I HAD A KETTLE I USED THE KETTLE TO HEAT WATER AND USE HOT WATER FOR MY LITTLE TWINS INFANTS. VERY VERY WORST HOTEL ALL OUR DAY TIME WAS SPOILED BOZ OF THEM AND NEXT DAY WE ALL MANAGEMENT WAS BEHIND US FROM MORNING REMINDERS WHEN WE ARE CHECKING OUT OR WILL CONTINUE TO STAY SO THEY CAN LOOT AND MAKE MORE MONEY..... ALLAH HAS TO GIVE THEM SENSE TO STOP DOING FRAUD AND PROVIDE GUD SERVICE TO THE CUSTOMER AS WE COME WITH ALL GUD THOUGHTS SHLDNT BE DISSAPOINT WITH SUCH FRAUD HOTELS SERVICES NOTE:I'M WRITING THIS BOZ AS WE FACED THE ISSUES HOPE OTHER WHO VISIT OUR MUHAMMAD PLACE SHLDNT FACE SUCH BAD EXPERIENCE, IF STILL HAVE TO TAKE Al Eairy Furnished Apartments Al MADINAH, IT'S UR RESPONSIBILITY TAT U CHECK THEIR GEYSER TAPS AND CALL THEM TO REAIR and then Cann them cleaning then finally they will change another room and by then u get frustrated and adjust to check out. But they are very keen in timings for checkout and loot money they are least bother that u have wasted one full day boz of irresponsible and negligence service. If u delay by 30 mins also they will insult you asking in front of all other guests and come to ur room door keep knocking ur door and speak very loud tone so tat all guest in entire building hear. SO PLEASE KIND REQUEST NEVER EVER TRY OR THINK OF TAKING THIS HOTEL IF UR ADVENTOROUS HAVE MORE TIME CAN GIVE A TRY AND FACE QLL THE ABOVE.
良い
46レビュー