We stayed at this Hotel for 2 nights, it claims to be 4 Stars. We stayed in the Yew bedroom, facing the driveway, there was No latch on the bathroom door or lock, Some Furniture had broken drawers with bottoms falling out, Coat hangers in the wardrobe had missing attachments, so we were unable to hang clothes on the rail, The wardrobe contained an ironing board and safe, so there was little room for clothes, The bedroom safe was not working, we asked for a replacement, and the replacement did not work either. The DVD Recorder was not connected to the TV, and did not work, The Hotel Book in our bedroom contained only a children's menu for dinner, I had to ask twice on booking for confirmation and it arrived several days later. At the breakfast buffet, most of the dried food contained bananas, and there was a poor selection of fresh fruit. The cooked breakfast was nice with several choices. We checked out after 9 am, there was no receptionist at the desk. The cost of 2 nights was paid for earlier in the year, however on leaving I was invoiced for a service charge. I have since discussed the charge with the hotel, it has been reimbursed. We did report the broken safe and the missing attachments for the hangers to reception. It would appear the room was not checked thoroughly before our arrival.
自動翻訳