Our stay was truly magical.
All the staff were lovely and friendly and made the experience a 10/10.
Special thank you to Ben for lovely service throughout the meal.
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Andrew
2023年11月28日
Filthy top of wardrobe and bed head. only 4 coat hangers no where to put clothes drawers too small. No where to put toiletries in shabby bathroom. Asked for bacon and tomatoes for breakfast as can’t eat eggs got given 1 piece of toast 2 little pieces of bacon and half a tomato.lovely staff but place needs talc. Cup makes on furniture but asked for mats didn’t have any,NOT WORTH £200 a night
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Diane
2023年10月15日
Definitely not worth what we paid, supposedly had a new chef as they had problems with agency chefs. If new chef cooking breakfast he needs to be fired. Breakfast is advertised as freshly cooked for you - not true. Black pudding inedible bacon like leather bits missing of plates and packet hollandaise sauce on eggs Benedict. On the plus side head receptionist amazing.
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Pam
2023年10月4日
We had a brilliant time, room was excellent albeit it was a side seaview, I was expecting a full seaview. A little too hot and stuffy on arrival.
Overall it was great, food was excellent and staff were all very helpful and polite.
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Lara
2023年9月21日
Wonderful place to stay! The gardens are beautiful. Great food too. Blanca was SO helpful and friendly.
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Danya
2023年9月15日
Staff was very nice but service was not up to par. Staff needs more training about how to do things. For instance, I ordered a martini and got it after the meal was served. Little things like that the 3 days we were there. Young and not professional but very nice.
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Janet
2023年9月14日
Thoroughly enjoyable stay in the Lodge. The Chateau was a pleasure to enter and explore. The staff we encountered were both extremely friendly and helpful. Nothing was too much trouble. Breakfast were very enjoyable and we looked forward to them every morning. The large garden was worth exploring and in the morning sun gave a fantastic view of the Chateau. We are currently looking for another stay shortly.
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Martin
2023年9月10日
Brilliant experience, fantastic location.
Food offering variable, staff very good but maybe stretched.
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Marcus
2023年9月1日
A beautiful building in an idyllic setting. The staff are very friendly and attentive. The hotel would benefit from some interior up-dating. We had a very enjoyable stay.