ホームウッド スイーツ バイ ヒルトン ローリー - クラブツリー バレー(Homewood Suites by Hilton Raleigh - Crabtree Valley)

After paying $200 for one night I expected a place that would have been kept up a lot better. This hotel is filthy, there’s only one elevator being used, & it sounds like it’s about to break down at any moment. I definitely wouldn’t recommend this property to anyone.

We liked the beautifully planted terrace. The morning breakfast staff was very nice and friendly, as were the maids. The front desk, however, not so much. Not friendly, AT ALL and couldn't really answer questions about the area. "Google it", is not a response.

We were very disappointed after traveling 4 hrs Arrived after check in and were still told we would need to wait 20 minutes for our room. We had to wait almost one hour in lobby with people who brought a pit bull to stay at the hotel. We asked for some of our stay to be reduced cost due to the fact we could not check in for time that we were paying for and told they would not do this due to ******* reservation. We were sent to a sister Hilton hotel and even worse situation. Finally were able to stay at a 3rd hotel. Unacceptable situation!! Staff was able to cancel the booking at the desk....so they could have then rebooked under regular reservation enabling them to discount our stay for us. We would not stay here again.

Very clean, comfortable bed a little dated overall. Staff at reception were awesome so friendly and helpful. Great parking. And outdoor area would be so great when temps are warmer.

Very quick and nice place . Stuff was very friendly . Will be staying again in the future.

Carpets needed cleaning. Staff was just non-challant. There were no usb ports in the room anywhere - they can update this feature. For a room to sleep in, it’s just ok - linens were clean. I’ve stayed at other Homewood Suites, but this one needs updating.

Filthy and worn out. This facility was constructed in 1997 and is now a total dump.

The Homewood Suites was perfectly located near Crabtree Valley Mall and the 440 beltway. The suite was spacious and the kitchen had all modern appliances with cookware and utensils. The Homewood Suites also provided a nice hot breakfast that included omelettes,potatoes, and sausage links. The staff provided excellent customer service. I would definitely recommend this Homewood Suites!

My family and I always enjoyed staying at Homewood suits. This stay was excellent and I would recommend this hotel to others. We looked forward to the dinner night but found out that this was changed to a social night, which we still enjoyed.