ザ フェアウィンド ホテル(Fairwind Hotel Miami)

清潔で広々とした客室の美しいホテル。ホテルのスタッフは到着時にとてもフレンドリーでした。しかし、彼らはアーリーチェックインに対応できず、私たちが留守中にホテルのスタッフが彼女のために部屋を切り替えたという事実のために、私の友人の荷物がすべてなくなってしまうという事件がありました。シフトチェンジと適切なコミュニケーションの欠如があったため、どのスタッフが移動を行い、どこに所持品を置いたかを見つけるのに1時間半以上かかりました。また、「プライベート屋上パティオアクセス」のある部屋は、実際にはプライベートではなく、財布やBluetoothスピーカーなどの多くのアイテムが盗まれたため、他の部屋から簡単にアクセスできます。心配の夜の後、私たちはついに朝に警備員に話しかけました。彼らが到着したとき、ホテルの周りにはカメラがありますが、そこにはカメラがなく、部屋を交換する以外に何もできなかったと言われました。

私はテラス付きのキングルームを持っていました、そしてそれは美しかったです。清潔でここに滞在できたことを嬉しく思います

excellent location , big rooms , and pretty friendly staff will come back

This hotel is built around a club. We were unaware of this when booking the hotel and when we arrived and experienced the loud music in our room, I tried cancelling the reservation to find a hotel that better suited our needs. We were told the loud music would stop at 11PM which was not true. The music goes until the party stops- this is not a hotel to stay in if you’re looking for a quiet place to sleep and relax.

This was an OK stay - the staff was disinterested to incorrect; the property was ok. The noise from the pool was tolerable. Great location if you don't want on the beach. I wouldn't stay again because of the staff.

During our stay, the issues started from the time we walked in with the unaccommodating staff. No one seemed to be able to speak good English, and we ended up leaving for the day because we couldn’t get a firm answer as to when our room will be ready other than check in being at four. We returned at four the room is still not ready And had to wait until about 530 to get into a room. During which time we went to the the pool which was dirty around the pool and chairs were old and breaking. Bartenders English on roof was not great and wa difficult to order drinks but she was very nice. When we finally got to our room there was no waters, the front desk does not provide water either they told me where cvs was. Also no hot water i shower or heat in room. While at desk asking about things at one point there was someone next time fora whole extra night because they did not check out precisely on time. Horrible service, unsafe gross area, bad hotel. Almost left and paid for another hotel

Amazing hotel. Me and my boyfriend stay here for 4 nights and it was worth it. The room was cozy and even though is on the main road of ocean it was quiet. I will definely book this place again

The bar right outside should probably turn the music off a little earlier, even at Miami beach

Restaurant or club music is so loud that can relax or fall asleep at all. Terrible service. Could receive towels that were called in, twice. Had to go down to grab them my self.