ホーム 2 スイーツ トロイ(Home2 Suites by Hilton Troy)

Very clean, spacious rooms. Front desk staff and the manager were quite attentive despite how busy the hotel was with the increased volume/kids at the hotel (local cheer competition). Would highly recommend for anyone looking for hotel accommodations in Troy.

Check in process was seamless and the room very clean and comfortable. Very impressed! We will definitely stay here again in the future.

The stay here was the best, i felt right at home. I will recommend this for always.

I wasnt able to get my AC to stay on with constant fan. The on/off keeps me awake. Also, the room wouldn't stay cool at the temperature I set on the thermostat. The shoer walls were also not clean. Breakfast was also lackluster. But the staff was amazing!! Great parking and close to lots of restaurants.

The one thing we would change is the bathroom door. Our sliding door didn’t allow for privacy. Would much rather have a swinging door that will lock. Loved the smart design of the room, but the bathroom door needs a change.

The hotel is fresh and clean. Our room was great. All the amenities in the room even a dishwasher that had dirty dishes in it!

This is our second time this year staying here. The staff is very friendly. The place is super clean. I will stay here again.

We traveled with 2 children under 8. They put us in the first floor close to the pool! We didn't have to keep them quiet as church mice, which us hard to do. My kids kept saying that the wonderful lady at the front desk was " the hostess with the mostest".

Check in was a bit of a disappointment. When we arrived, we were told that we couldn’t stay there at Home2 after all, because they were completely booked up - even though we made these reservations 3 months prior. We were told we had to go down the street to their sister hotel l, The Hampton. I was really disappointed because I specifically booked Home2 because the rooms looked neat, and the Hampton was a downgrade. So we loaded the car back up and drove to the other hotel. Check in there was tricky because we had to explain the situation but they found our reservation. They tried to charge us their full price at their “no vacancy” rate, but were kind enough to bring that rate down since we made reservations for the other hotel 3 months ago, and it was a downgrade. Our room was nice, newly renovated, but the paint smell was still pretty strong and gave me a headache. Our room also wasn’t equipped with the remote to close the shades yet, so we had to go back to the front desk to get it. It was a disappointing stay for sure, but I will say the staff at both Home2 and The Hampton were nice.