ウィンダム サウスベリー(Wyndham Southbury)

Super easy check in, delightful staff all around. Breakfast spread in Arrowhead is wonderful and perfectly priced. Perfect homebase from Bradley for back and forth to 845 NY work schedule weekend.

We were in the room for an hour. Killed 1 spider, 2 little black bugs and then checked out after we saw 2 roaches

Service in restaurant/bar was terrible. One waitress for the whole room. Waited about 2 hrs to finally get all our food. Had steak and it was probably the worst I had in a long time. Didn’t send back because I didn’t want to wait longer. For service this bad I will not usually leave a good tip to waitress but felt so bad for her when she told us that they won’t hire anyone else. But I left 15% for her. Went to front desk and there was no one there. Will never stay here again.

Accommodating and attentive staff. Convenient location. Room shows it’s age but clean. Would stay here again.

The people who work there are great. But, the hotel itself is a little rundown, even for a budget hotel. The most annoying thing about the hotel is the constant smell of marijuna. It is so intense, it is the first thing you smell getting out of the car in the parking lot, it’s in the lobby, and really bad on the second floor. You sleep with the smell coming into your room.

My only complaint was I asked for a room on the 1st floor or near the elevator and I got neither!

We have been trying to get a microwave since checking in. Ridiculous. Yes, we have been told that the microwaves are locked up because people still them. What does that have to do with us? We paid our bill and paid a deposit fee. There needs to be a better system then holding the microwaves hostage. Next time, we are going to the Hampton Inn. Considering the overall experience, the tradeoff is not worth the aggravation.

I saw many negative reviews but I booked anyway. And I am glad I did. This hotel is really just fine. Clean and comfortable and very friendly, helpful staff. I had a couple of small issues that Matt, the young man at the desk, handled efficiently and patiently. Everything looks fairly recently refurbished. I did not eat in the restaurant so no comment. I will definitely stay here again.

The ceiling was cracked in our room and had various water stains all over. Room was clean. The hallway and especially the stairwell had a very unpleasant odor. Below average quality of breakfast, but edible. A doable hotel, but we will avoid it in the future if we can.