ヒルトン ガーデン イン マディソン ウエスト / ミドルトン(Hilton Garden Inn Madison West/Middleton)

Usually I love staying here, but this time they charged my card upon leaving for a full nights stay and my bank reported it as fraud and I had to be issued a new card. Incredibly frustrating. The girl who I spoke to when I called was incredibly rude and not helpful.

My husband and I stayed for three nights. The room(king) was spacious and clean. Front desk was so courteous and paid attentionto any needs. When we go back to Madison, we plan on utilizing this hotel

Our 3rd time here and will return again. Might get some pillows that are not so soft that they can be folded over several times to work.

We were in Madison for a couple days, and stayed at the HGI. There is nothing wrong with this hotel. I just felt that for the cost, it could have been nicer. The rooms are comfortable, but not that much more than cheaper hotels. Breakfast is not included. But, it was clean, and in a convenient, safe location.

Staff was very friendly and helpful. Only downside was pool waa closed for repairs but they had a solution for it. Woild definitely stay there agaim!

Uncontrolled barking dogs in guest room for hours well into the night and staff seemingly could’ve cared less for multiple guests that couldn’t sleep as a result of it. I’ll never ever stay at any Hilton Garden again.

Rooms well insulated so very quiet. Only 1x heard another voice in hallway/other room and that was over 3 nights. However, our room was one floor above the area where garbage trucks collected dumpsters for the properties in the area so Monday at 5, 545 and 630 was noisy! Pool was not available and they offered us 'sister properties' pools we could use - no thanks not traveling to another property to use a pool which was disappointing. Charge for breakfast a little much and years ago it was included in price.

We were in town for a tournament at the Capital Ice Arena and this location was perfect. Plus, it is close to a lot of dining and shopping. The hotel was very nice. The staff was great. And our room was clean and as described. We will use them again when in the area.

Reception staff was excellent and available Facility was clean and shows excellent management.