Barcelo Milan

The staff at this hotel can cause a lot of problems due to their lack of knowledge and training. As a result, complaints are not addressed properly, and those who claim to be managers try to cover up their incompetence and lies instead of taking corrective action. Additionally, the hotel is not very close to the city center.

Loved staying here! We stayed here for 9 days. The room was very spacious and the bed was extremely comfortable. Hotel and rooms were exceptionally clean. Miguel at the bar quickly became my buddy! He spoke Italian, English and Spanish, which was super helpful since I speak English and Spanish, and made my attempts at Italian, which he helped me with! The hotel is on the outskirts, so you’ll need a taxi to the city center/train station. But overall, it was a great experience here.

During my stay at the hotel, I dined every evening at OnFire Grill and Lounge in the lobby. The food was fantastic, but the service was even better. My waiter, Nicolas, provided excellent recommendations for dinner and was superb. I highly recommend you dine at the hotel and request Nicholas as your server.

Very delicious food in the restaurant, friendly staff, Nicolas is very helpful and recommended great dishes from the chef Alberto to us. Even the grilled vegetables are very delicious. It’s about 20 minutes from Airport 15 minutes to central city. The room is clean and Morden.

I don’t really write reviews for places where I stay as most of the time they be great. However I was adamant to take time out whilst on holiday to write about my stay whilst still having to stay here. Staff on check in counter are extremely rude when checking in being from London we speak English but the staff would communicate with me English and then speak to each other in Philippines I don’t understand that language but just from the tone and body signals rolling eyes gave me the impression they either don’t like where they work! staying for 4 days and choose to have breakfast when I asked could I cancel the next day breakfast they said it isn’t possible as when you have checked in u asked for breakfast if a family issue arises and I need to leave the hotel early I still have to pay for breakfast that I haven’t eaten when asked to speak to manager they said there isn’t anybody superior on site to ask. Hotel is located in an area that isn’t friendly. It’s a shame Because the hotel looks 10/10 but the customer service lets them down.

A great spot to recoup after spending each day in Milan. The room was exactly what we needed and the service by Miguel at the bar was great - he was super personable and handled having lots of people asking him questions very well. Stopping at the hotel bar was the perfect way to end each night. I would definitely come back to this hotel!

Nicolas at the lobby bar made us amazing drinks when we stayed here! We got an espresso martini, an amaretto sour, and a select spritz and all of them were delicious and well balanced. We also got some snacks that were decent - the corn nuts were the highlight. I highly recommend!

Very good service from the two bartenders Nicolas and miguel. And the rooms are so Nice and good i want to be here a Hole month. So Nice and perfect and the breakfest is also good og a Big udvalg. The restaurant is also good and looks like a gourmet restaurant. And the rooms are also cheap

We recently stayed for a night at this hotel as a family with two kids. Our stay had its ups and downs, which made for a mixed overall experience. Pros: The beds were a highlight – really comfortable, ensuring a good night's sleep for all of us. The staff were friendly and approachable, which added a nice touch to our short stay. A big plus for families was the kid-friendly play area, which our kids absolutely loved. Cons: The breakfast was a bit of a let down. It was below average with not many options to choose from. We faced an inconvenience with the elevator being out of service. We had to use the service elevator, which wasn't ideal. The bathroom's privacy was questionable. It didn't feel as private as we would have liked, which was a bit uncomfortable. Parking was another issue. The parking space was very tight, making it difficult to navigate and park our vehicle. In summary, while the comfortable beds, friendly staff, and play area were great, the below-average breakfast, elevator issues, lack of bathroom privacy, and tight parking made our stay less enjoyable than we had anticipated. These are areas that the hotel could improve on for a better guest experience.