Absolutely horrible customer service. After a long trip we arrived at hotel late at 1.30am. They charged us 10euro for late check in and charged for child but only gave us twin beds for a family of 3. The guy on the desk was very rude. They gave us twin bed when we expected a double bed. The bathroom had a really bad smell. I would avoid this hotel at all cost.
自動翻訳
Verified traveler
2021年8月15日
This is not a hotel. It’s someone renting his rooms in an apartment. Nothing special, the guy at reception feels irritated when you ask him questions. For sure I’ll never go there again. Each time you leave your room you MUST give him your keys. To enter the building again you need to ring a bell then he lets you in.