バイオシティ(Biocity)

호텔이 상당히 깨끗하고 현대적입니다. 크지 않지만 오래된 호텔이 아니라 호텔안은 매우 정갈하고 침대도 깨끗하고 잘 정돈되어있고 조용합니다. 직원들도 친절하여 편하게 머물다 갑니다. 밀라노에 오면 이 호텔에 또 머무를것 같습니다.

ホテルは、ドアを入った瞬間から完璧でした。まずは受付のシルヴィオから！彼は私たちに完璧な休暇を与えてくれてとても助かりました。彼のアドバイスはとても役に立ち、完璧でした！どれも楽しかったです！シルビオのおかげで、私たちの旅はさらに充実したものになりました！私たちの部屋も素晴らしかったです！ホテルはCentrale Stazioneの近くにありました。これも便利でした！ずっと5つ星です！シルビオとバイオシティホテルの他のスタッフに改めて感謝します。ミラノにいるときは間違いなくここにまた泊まりたいと思います！アリーヴェデルチ！

ミラノへの旅行を計画しました。妹とその息子、私と私の息子で 7 泊楽しむために 2 部屋予約しました。当然のイースター休暇を楽しむ予定でした。中央駅に近いため、このホテルを選びました旅行に行く時から電車をよく利用するので、法外な手数料を取られないようにいつもホテルに直接予約しています。私たちは 4 月 4 日に到着しましたが、その日のうちに 2 部屋の宿泊費の支払いを強制されました。4 月 6 日、父が脳卒中を起こして亡くなるという悪い知らせを受けました。私たちは帰国するためのチケットを買いに出発しました。スペイン。父は4月7日に亡くなりました。ホテルは、追加料金を支払った 4 泊分の返金を拒否し、キャンセルポリシーでは、欠席した場合は 1 泊目の宿泊料金を請求することになっています。彼らは私たちに 2 つの部屋を楽しむことができなかった 4 泊分の料金を請求しました。 1か月間、毎日メールを送りましたが、返事はありませんでした。私は彼らに5回電話しましたが、オーナーは不在で、明日メールに返信すると言われました。イタリア語を話す友人が来るまで、彼らは決して私に応答しませんでした。彼女は彼らにすべてを説明しました...そして彼らは私に応答しました。私のお金は返さないで、父の死のせいで楽しめなかった夜の宿泊券も渡さないのに、割引してくれると言うのです。 「私は弁護士とこの不当行為をすべて受け止めます。そんなキャンセルポリシーはあり得ません。来なければ一晩料金を請求され、父親が亡くなったら滞在全体を請求されます。非人間です。私は行きます」正義の最底辺、人類だけの。

提供するものに対して高価です!通りはかなり危険です。部屋にはミニバーやバスルームにヒーターがありませんでした。私たちはグラウンドフロアに泊まりましたが、早朝の騒音はひどかったです。彼らはチェックアウト当日、チェックアウト時間前であっても何度も私たちの部屋に電話をかけ、事実上私たちをホテルから追い出しました。

宣伝されているように「豪華」ではないとしても、部屋には特にコメントは必要ありませんが、レセプションや朝食でのサービスは、期待されるものよりもはるかに下回っています。現在、客室は 2 か月前の予約時よりもはるかに安い価格 (ほぼ半額) で提供されています。このホテルはお勧めしません。

This hotel would have been ok for less money but I was surprised at how much I paid versus what I got. The area is not very happening - the metro is an 8 minute walk away though so it's pretty easy to get around. The few restaurants around were definitely not my top pick of where to eat. The train station is about a 15 minute walk away (and pro tip the food court there is amazing). The room itself has all the basics and it's clean so no major complaints. However sound insulation was very poor - I had sleep earpods with me so it wasn't a big deal but for a longer stay it would have been a dealbreaker. It is a small hotel so you could get lucky with all the guests settling down at the same time as you but my first night there were couples having a loud conversation at 1am that I could hear perfectly well. The pillows (and quality of things like sheets, towels) was not very good. The other issue was that they use some kind of very cheap cleaner for everything so it constantly smells like straight up bleach which is not pleasant. Amenities were pretty basic but they did have a mini fridge and kettle. Although for the kettle they provided plastic cups that did not get replaced (neither did they replace the coffee and tea bags but its ok cuz I bring my own) so I had to keep going down to reception to get new ones. Also I think they reused my shower cap instead of providing me a new one because it was wet and smelled like vinegar. The common areas (courtyard in the pics) were mostly closed to guests unless you paid for breakfast.

Biocity was an amazing hotel! We really enjoyed our stay! If you go to Milan you must go to this hotel! The breakfast was excellent! The staff were extremely friendly and helpful! The room was very clean and tidy and spacious! There was a fridge which was a blessing in the summer! They gave us a water bottle which they would fill any time! It was a very eco friendly hotel! There was parking on site and the station was nearby! They also cater well for dogs if you have them but if you don't they make sure dogs are never a disturbance! Best hotel ever!

This might be a nice hotel. It's management, not so much. In October 2023 I tried to book one night in March 2024 using the hotel's reservation website. I originally put in the date I wanted, but then I was asked to correct something. I did so, not noticing that the date I had requested had automatically changed back to that day's date. I got a "confirmation" that I was expected at the hotel that same night. (It was already almost midnight in Milan. I had 15 minutes to get there from Seattle Washington!) I immediately emailed and then telephoned the hotel acknowledging my mistake and asking to change the reservation to my requested date in March (still more than five months away!) The man on the phone was very kind but said he would have to check with management because they had a 24 hour cancellation policy. He later wrote saying management had refused my request. I told them to give my room to someone who was cold or hungry. I'm writing now because I have just received the credit card bill for the room that I was never allowed to use. Shame on the Biocity Hotel and its management.

Staff is wonderful and room was nice enough. Breakfast is reasonable. Very convenient to train station, but area surrounding the hotel is not the best and all sites required a metro ride...which we were very comfortable taking. Metro stop is about a 10 minute walk away. Great gelato shop a block away. Otherwise, kind of limited on restaurants. We would not stay here again, solely due to the location.