Hidden charges. Empty breakfast display cases. Broken equipment. Tru normally offers water and cookies at check in, but not here.
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Sandra
2024年2月13日
My stay was excellent just wish it was more food for breakfast or should I say more items to choose from my husband don't eat pork which they had turkey sausages but I don't like turkey
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EDIN
2024年2月13日
Great hotel. It only includes a valet parking and it would be nice to have a self parking option. Plenty of garage parking close to the hotel.
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Cole
2024年2月3日
I honestly was not pleased with the service at check in at all. I arrived to see the check in desk worker laying on the lobby couch and asked him if we could check in. Once he got to his desk he sat down and appeared to be falling asleep at his desk while I was waiting to be checked in. I stood there waiting and saw him fade in and out multiple times. After about 10 mins of this he asked me my name and we finally began the check in process. When we got our fist room there were pizza boxes and dirty sheets. The only thing that saved it from a one star was the great service of the breakfast server.
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McKayla
2024年1月29日
Overall, a decent place to stay however, the room was not fully cleaned and it had a musty smell coming from the bathroom. The service was okay but good have been better.
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Verified traveler
2024年1月12日
Having no dedicated parking was not good, I travel alone and the fact I had to walk 2 blocks to get to my car was ridiculous. I understand the "self-serve " ideas for snacks etc.. but it gave me a very hands off customer service vibe.