I recently traveled to Milwaukee for quick business trip. After a long day of travel and meetings, the room was clean and comfortable. The shower was amazing. At the end of night 2, I came back to a very clean room. Unfortunately, the housekeeping staff disposed of all of my receipts, making my expense reporting difficult. I called the front desk to see if they could help, and boy am I glad Dhmitriana answered. She went above and beyond, calling the restaurant I had dined at the night prior and was able to get a new copy of my receipt. She was even willing to dig through the garbage to look for them. I will be staying here on future business trips. If you see Dhmitriana at the front desk, just know you are in EXCELLENT hands.
If you are looking for a very good crafted cocktail, check out the Julep Bar and have Kevin make you a one of a kind Martini! He takes the time to listen to what you like and comes up with an awesome concoction. The food is also very good there! Highly recommend if you are downtown Milwaukee!
During my recent stay at Journeyman, I was thoroughly impressed with the overall service, but I have to give special recognition to Jared, the valet. From the moment I arrived, Jared went above and beyond to make sure everything was seamless. Not only was he incredibly polite and welcoming, but he also handled my car with great care and efficiency, making sure it was always ready when I needed it. Each time I interacted with Jared, he was friendly and attentive, offering help with luggage and even providing great local recommendations. His attention to detail and genuine willingness to assist guests stood out as a highlight of my stay. Jared truly represents the kind of service that elevates a hotel experience, and I hope Journeyman recognizes the asset they have in him. If you're staying here, rest assured that you'll be in good hands.
TTaylorMy husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.
We stayed here during Summerfest, June 28th, and it was a nice, sleep filled night. Our room was very nice and clean, few things looked aged but nothing at all, really. The breakfast was okay, there were things that we found tasty and filling. The pool and hot tub was a wonderful surprise. They do need to work on their exist side doors, it was raining when we got in at night and the side door does not work so we had to run for the front door. It was after 2a.m. so someone HAD to be at the front desk to let us in, it would have been miserable waiting for someone at the desk if they weren’t at their post. And real, they already had a card key at the front door, so I am not sure why they have to lock it besides. If a guest has the key, they get in, otherwise everyone else would be locked out, right? It was a great place to have a week-end away... I would go again. We left our raincoat in the room and Chris (the Manager) made arrangements to have it mailed to us. Good work.
Beautiful setting, comfortable room and the perfect location for walking to downtown Milwaukee and other interesting neighborhoods will taking in Doors Open Milwaukee with our son, who is a college student there. We appreciated the blend of historic opulence with modern amenities at an affordable price.
I was very disappointed with this hotel. We arrived late (11:30pm) on Thursday, August 15th and they put us in a room that I had not requested. The air didn't work and the outlets were questionable. I have a CPAP machine, so I need reliable power. We were so tired, we just went to bed. The next morning the heat was unbearable in the room. I went down and requested a different room and explained why. The lady at the front desk was very friendly and gave me a different room. She did say, ”I don't like our rooms”. Kind of shocking, but not. The new room was what I had requested in the first place and it was much better than the first room. Well, the fan in the bathroom didn't work so that was a problem as we had to crack the door for showers as to not overheat. Overall, the hotel is very dated. The carpet is dirty in the hallways and the rooms. The staff is not very friendly over all. In my opinion they should shut this hotel down and do a complete gut job. Get new, friendly. The coffee was terrible...yeah I know that's petty, but come on. I will never stay at this hotel again. Even with a discount as a Hilton Honors member, I would rather pay $200 more and go somewhere else.
ゲゲストI was a GM for a Country Inn & Suites so it’s in me to inspect whether I like it or not. This CIS was great! I of course saw a spot here or there that could use a touch up of paint or something but the property was clean across the board. The desk staff were welcoming, asked what I needed and delivered. I didn’t catch the housekeeper’s name on the third floor but her laugh was contagious and she was nice as she could be. I had my concerns about an airport property, but they delivered a great stay! Thanks!
RRob GThere were local kids hanging out throughout the hotel hallways and parking areas, as though the staff knows about it or allows it. Outside doors did not close securely. Remodeling is evident, a bathroom that would be in a 5 star hotel, but the room furniture was chipped up and disgusting. I would have thrown out the upholstered chair- grossly dirty with cigarette burns. I felt unsafe and I”m a guy. Please be warned.