The best overall experience of our entire round trip. Two nights. A lovely, though fairly small, room. Excellent bed, finally nicely “cushioned” and comfortable. Powerful air conditioning. Very clean. At night, it can be a bit noisy due to the central location, when people are talking in the street or the occasional car passes by. But that’s the trade-off for having the best central location in Mindelo. We could easily walk everywhere from here. The real highlight, however, is the team. A wonderfully warm and appreciative welcome by Paula. Doorman John was also fantastic – he even walked us almost all the way to the restaurant we wanted late in the evening. The manager and all the other staff were equally outstanding at all times, whether it was giving tips about Mindelo or restaurants, or organizing an English-speaking taxi driver with the best vehicle we had anywhere in Cape Verde, fairly priced, too. Then this: on our last morning, our own pre-booked taxi didn’t arrive on time very early in the morning, and the staff member immediately offered to arrange a replacement vehicle. He then waited upstairs on the terrace by reception until we were safely on our way. Wow. We’ve rarely experienced such a consistently service-oriented, friendly, and helpful hotel team. Breakfast was good as well. The tables used earlier could have been cleared for later guests, but overall that was fine. And definetly no reason not to come back.. We would definitely stay here again!
自動翻訳