セリーナマーゲイト(Selina Margate)

This was a little short break down to the Kent coast and a one night stop off on a bank holiday Saturday. The location was great and just a short walk into the centre of town, but there were a few good bars just down the road and also live music at the band stand nearby as well. Staff were incredibly helpful and the seafront room was great to wake up to!

We had a great visit to Margate, but unfortunately, the accommodation largely detracted from our experience. Our room was on the first floor, directly bordering the lift shaft. This meant that whenever anyone in the building returned to their room, we would be badly disturbed. This happened pretty much every half hour throughout the night, and was impossible to sleep through. We also had a broken mixer in our shower, which meant that water only poured out scolding hot or freezing cold. We explained this at the time to the receptionist, and further followed up with customer service who told us they were looking into it - it's been three weeks and we've yet to be contacted. Really disappointing stay.

Lovely staff, very nice room with good sea view. Really just what we wanted.

Absolutely disgusted with our experience. If it wasn’t for a lovely room with a sea view and the amount it cost us to stay here , we would have left. They don’t clean your room unless you are here longer than 3 days. The toilet seat was not on correctly and the show tray had big cracks in it . The show itself runs dangerously hot and then it goes cold. We went for breakfast and was offered a bacon roll to then be told no bacon. We were then offered a sausage one which arrived on a burnt bread bun smothered in tomato ketchup and the sausage was not heated to the correct temperature. We were told if we waited till the chef came in at 11 we could pay extra for a brunch. We booked bed and breakfast. The girl behind the bar preparing this had long hair not tied back and she had her outside coat on. Absolutely no hygiene standards at all. On day 2 for breakfast we received a cold dry bread roll with 3 tiny slices off dry bacon. For what you pay we were expecting a full breakfast, It’s so disappointing and has zero standards, we definitely won’t be back. It’s a shame as the staff are really apologetic and it’s not their fault, the management needs to address these issues and not leave the issues with the staff.

The room was no more than a box room with a bed that could only be accessed by crawling from the end. No glasses provided for night time water, even if there was there was nowhere to put it down as the room was so narrow. Paid for breakfast was appalling, offered only a bun filled with egg, bacon and sausage or selection thereof . This was then put in a panini machine and crisped to almost inedible. Absolutely revolting.

The Selina hotel in Margate is stylish and attractive in terms of decor. Staff are approachable and helpful which does make a difference. There are interesting and relaxing spaces outside, and near check-in, to sit and enjoy a drink. However, in terms of value of money, I felt the hotel was really expensive; the room I stayed in felt sparse, to the point bare, and for the price of a room, I expected it to be more comfortable and accommodating. The response to this could well be something along the lines of ‘we want you to enjoy Margate and get outside and explore’ etc. but to say that suggests the hotel is merely ‘a base’ and there are far more affordable places to have as a base after a long day out, and places closer to the hub of action too. To summarise: I felt ripped off. The place has a lot of potential but pricing has to reflect what is offered, for people to recommend this place to others.

very very friendly staff! The room was cleanish... could be better. no cups or gases but clean sheets nice warm and cozy room.

Our room was extremely small, but we liked everything else here, especially the comforts of the foyer and dining area...

The bed was comfortable. We would like a reund as my wife hurt her elbow on a bead edge sticky out or the tiling. The shower eas dirty uncleaned soap scum and the room was cold on entry. Staff were unfriendly.