イベロスター セレクション ミラフローレス(Iberostar Selection Miraflores)

Nice rooftop restaurant and small pool

I got covid days before my stay and the hotel was not accommodating. I tried to get credit so I can rebook for a future date and they said no. Extremely frustrating. I will not be staying with them.

非常好的體驗，隔音也不錯

Great amenities- pool lounge/service at 27 tapas made for unforgettable sunsets which were a daily occurrence due to the great weather. Hotel was walkable to a lot of things to do in the surrounding area.

Modern property, renovated, great facilities and location. Staff is great. Miladin at the front desk is super professional. The spa was fantastic with very professional staff.

Stay here often, very nice hotel, great service and lovely condition as it’s basically a brand new hotel. Room service portions need to be looked at. We ordered two burgers, and whilst the quality was very good, the size of the portions were small. And the cost I could have bought 4 burgers in a local burger place.

My stay was one of the best I’ve ever had. The food in the lobby was incredible. The Japanese restaurant was incredible, and the bartenders upstairs are worth their weight in gold

Walked in with a giant bag on my back, was not offered help with it. Went to the cafe on the first floor and was ignored for twenty minutes. Then tried to get a reservation for dinner and waited over a half hour for a response. So I went to the rooftop bar and they forgot my food order, so I waited over an hour to eat. Asked repeatedly for my bill, and again was ignored. I was polite during all interactions, so I don’t know if it’s that I don’t drink alcohol that made them just figure I was not worth serving, but it was a really unpleasant experience. Nothing about this hotel appealed to me.

To say you get what you pay for would be incorrect. We paid extra to have a sweet in the room was very nice. The rest of the facility is a joke. The pool is about 2x3m So in essence the size of a Jacuzzi and not hot. They have a bar area around this what you would call pool and the music is blaring from about 4:00 p.m. on. Not a live band, not something fun to see or do Just blaring music and have a cocktail. Go down to the mall and things cost a third as much for spectacular restaurants overlooking the ocean. Sadly I let down from the iberostar family but then again we are used to going to their big resorts through Central America, So in there defense maybe this is a different type of product for them.