ヒルトン ガーデン イン ミズーラ(Hilton Garden Inn Missoula)

I appreciated the free hot tea and coffee down stairs. The Desk gal was friendly and helpful. The cleaning crewmen were friendly. The room would get warm enough, wifi was good.

Check in time was at 3:00 PM. We arrived at 3:30, and the room was not ready. We had to leave and come back later to get our room. The front desk staff did not seem to care about this issue. I would like a discount on my room because of this difficulty.

The location was convenient for my visiting purpose. However, would've liked to see the hot tub as was advertised.

The room was nice, close to restaurant and ****** within walking distance. The only thing i didn't like was paying for parking as the cost for the room was high, would be nice to have parking included.

Great customer service at check-in. Hotel is clean and nice, easy to get to. The rooms are good size and bathroom was nice. The beds and pillows are a little less desired. Made for a night of very little sleep.

Great location, super clean and very friendly staff.

beautiful, quiet property in a convenient location

It worked well for a quick trip. People walking and talking in the hallway woke me up. They charge a parking recovery fee that I wasn’t expecting.

Hotel was clean and service team was friendly. $16 for the breakfast was overpriced since the food offered was no different than what your competitors offer for free. One of your elevators was broken for most of our stay and that was an inconvenience. The Blue Canyon was recommended by the front staff and it was disappointing. There were 6 patrons and the waitstaff seemed overwhelmed. I left there and dined at Chicago Pizza. I am not sure if you have a relationship with Blue Canyon but if you do, you should end it. I chose the Hilton Garden Inn, because I stayed their for business on multiple occasions about 9 years ago and felt it was a good value. You've raised prices since and have reduced the service offerings. Your strategy backfired as I will likely look to your competitors the next time I'm in town.