SureStay Plus by Best Western Mobile 1-65

The staff and the front desk are very respectful and helpful at times of needing anything they responded promptly and with a smile I will be staying with them again and I recommend it a good place to stay and rest breakfast and cleanliness.

Absolutely terrible! Checked in & given a room that was clearly NOT ready! Two beds & one bed NOT made up with pillows on the floor. Bath dirty, not cleaned. No towels in the bathroom. Soap left in the sink opened & packaging to the side. Breakfast was disgraceful! It didn’t exist. It was from 6-9am & at 8.30am there was only cereal! All the juice had gone, nothing replenished. Cooked food had all gone. Staff comment was that “everyone comes down between 6 & 7am & gets it!” There is no member of staff setting up, replenishing & cleaning up, it’s the front desk person doing everything. ONE member of staff at ALL times is crazy!

酒店新刷了牆，但是其他設施老的，新牆面也難隱其破舊，我住的這個房間的枕頭也不知道是床靠背的油漆染了上去？ 還是很久沒有洗？ 另外，這個酒店的WiFi 速度非常慢，基本不能用；房間給了桌子，竟然沒有椅子，一把也沒有，那給桌子的意義何在？？？？？

After reserving a room and driving over from Florida, we were told our room had been oversold and given away.

Place was dirty, strange people outside the place another place trying to charge you without you being there. Way to many pet outside. Did not look clean

The room was clean check in staff was very nice. The parking lot had cars with busted windows and wrecked in the lot. The entire floor smelled like pot.

The room looked ok at first until the roaches came out tried to call front desk the phone doesn't work. My bathroom was dirty shower had a ring around it. I WILL NEVER STAY HERE AGAIN

Overall, the room was decent and somewhat comfortable, but the property was super filthy garbage everywhere smelled like smoke. Breakfast was absolutely horrible over half the time there was nothing even out there to eat for an extra $140 bucks. I would’ve stayed around the corner at the real best Western. This spin off is a joke.

Bed bugs in my bed!!!!! I’ve formally complained to **********, and provided them with pictures. The fact that the manager would not speak to us, after we left multiple messages made it even worse. All that happened was the housekeeping moved us to a new room. So I won’t be staying at this hotel ever again!