モアメディアのJardinホテル

朝食は大丈夫です、車は基本的に道端に停車します

Que dire, un beau navire à la dérive sans direction... - petit déjeuner buffet mais vous n'avez le droit qu'à 1 seul café sans pouvoir terminer votre petit déjeuner... mais cela dépend du serveur du jour (pas de 2nd café le dimanche car la sécurité se transforme en serveur et vous explique de nouvelles règles). - des femmes de ménage qui essaient d'ouvrir votre chambre pendant que vous dormez à 10h du matin, car la réception/direction (si elle existe) ne leur dit pas que la chambre est occupée. - du bruit de travaux de peinture au pas de votre porte d'entrée de chambre sans que la réception ne vous prévienne ou ne vous change de chambre. - pas de bureau dans la chambre triple, donc impossibilité de travailler confortablement sur son ordinateur portable. - une réceptionniste souriante mais qui vous coupe toujours la parole à chaque moment de phrase, et qui vous explique qu'elle sait ce que vous allez dire... et qui vous réponds souvent à côté de la plaque (elle ne m'explique pas pourquoi le 4ème jour je n'ai pas le droit d'avoir 1 café supplémentaire, et va même plus loin en m'expliquant que c'est comme ça partout !!! ) - De minuscules cuillères en plastiques jetables partout (pour le café, pour le yaourt, etc), car on vous explique que c'est pour votre santé afin que vous n'attrapiez pas le covid en août 2023... mais que cette règle ne s'applique pas aux autres couverts en acier que l'on met également dans la bouche, comme les fourchettes !!! )

On the first day, I wasn't very well received at reception. People weren't smiling. I started to wonder if I'd made the right choice until I met Sandrine (her smile is priceless), Badar and Mohamed in the restaurant and people from the security. Otherwise, the rooms are clean, the buffet breakfast is wonderful and the late closing for a gracious morning. Beautiful view of the city and the sea, I recommend the hotel.

Great place, kind people and excellent food. A heavenly experience. Breakfast at the pool, dinner and supper at the beach. Live music at the restaurant in the evening. The ambiance was friendly and the spa is wonderful. Definitely a place to return, even outside the lectures.

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

Very good hotel Novotel standard , but the staff there is so good and friendly from the bar to the restaurant and to the reception , special thanks to Asmaa for her professionalism and kindness and thanks to all to make my business trip look like if I am at home

A sorry example of a Novotel. Embarrassing for an ACcor brand. Reception was always unmanned. You call from the room and nobody answers. The room is below a Novotel standard. Restaurant service is embarrassing as they are always out of Coke and what you order is not available as the vegetables are out of stock. You ask directions for money exchange and a grocery and the standard answer is across the street, not really helpful. Breakfast is okay. The coffee (according to my friend) and hot chocolate are quite good.

部屋はとても素敵で、清潔で、静かで、アパートタイプで、誘導調理器、オーブン、冷蔵庫、食器、台所用品があり、常住者は市内中心部で自分で野菜を購入して料理することができます。