Holiday Inn A55 Chester West

We enjoyed our stay at the hotel. It was clean, staff were very friendly and helpful. We started with a little problem, but once brought to their attention, they took care of us. There is an elevator to the 2nd floor. The other option is 2 flights of stairs... With heavy cases, it would be challenging. There is an onsite restraunt and the food is good, a Mcdonalds close by and also a diner. Im not sure if it would be possible for them to make some changes, but here are some things we noticed. There is no ice machine. Had to ask at the bar for ice. It could do with a coin-operated washer and dryer. I tried to use the phone and was told it wasn't working for out side calls, needs an alarm clock in the room, larger extractor fan in the bathroom to remove the steam when showering, there was some mold on the ceiling because the fan could not remove the steam gast enough. The water pressure was not good.

Good hotel but very noisy aircon system outside

So noisy is our only complaint you can hear every footstep from the upstairs room. And if you wanted fresh air and your windows open you can literally feel the vibrations of traffic passing by.. other than that everything at the hotel was great.

停車要停到公共收費停車場，不合理

Basic and dated room but immaculately clean. Good food in the evening and at breakfast, only issue was the coffee machine kept breaking down. Great stay all the staff were top of their game : )

Stayed for one night to visit Chester zoo. Found the hotel clean and comfortable, staff welcoming. Breakfast very good with lots of choice. Would happily stay here again.

I've seen others say the staff were great, but they actually are. Special thanks to Susie in particular. Great hotel, location is ok, safe, clean, friendly. would happily stay again

Great hotel. Lovely staff, breakfast very good. Location was ideal for our needs. Thanks to the ladies in reception helping pin a flower onto my 👗 🙂

It’s been a while since I’ve stayed, normally stay at another location, but the extortionate parking charges made me stay a little further out. Has been updated since my last stay and it was a pleasant surprise.