モンテゴ ベイ クラブ ビーチ リゾート(Montego Bay Club Beach Resort)

I like the ambience, room was well design, lovely view from balcony. Thought it was not cleaned prior to us checking in, no towels, patio furniture was dirty, when we received towels, they smell smokey,

This hotel deserves NEGATIVE - 5 STAR. The room condition is horrible. It's Extremely dirty. There was hair in the bath, Cockroaches, a Dirty kitchen, and the Bed sheets are horrible. Even if they give you rooms for free, AVOID THIS HOTEL I'D NEVER VISIT THIS.

Do not reserve this property. Owner who offers this property through ******* falsely advertised the condition, the view and the amount of beds. It wasn't ready upon arrival and we were homeless for the first two days of our vacation. ******* did nothing to fix it after four hours of being on the phone with them. Transferred to another hotel that was unsafe and unhealthy to stay. Finally we were given a room with two beds ocean view and they tried to double charge us. After a very uncomfortable "argument" with desk staff we got a room that was filthy. I took multiple pictures and believe i deserve a refund from ******* because they shouldn't be using rooms with owners who falsley advertise these beautiful studio condos with pictures that are nothing close to what you actually get. You could imagine being homeless for two days and ******* not placing you in a hotel somewhere else to accommodate. I forgot to mention we tried going back to original room just to have shelter but it was rented by the owner without *******s release. Terrible communication all around and both ******* and the owner/hotel did nothing to fix it. Do not stay here unless you know one of the owners personally. They cared less that this was all happening. Apparently it happens often. The worst experience I've ever had in all my traveling experiences.

I liked that it is a high building and near the beach

Construction going on in adjacent rooms, noisy and disruptive. Staff dishonest about solutions to reduce excessive noise. Basically a dirty hotel, with dishonest staff. Never ever ever would i consider this a return visit. I checked out halfway through my stay. Hotel was old, dirty, smelled bad. Elevators were 3rd world sketchy, i took the stairs. Air conditioning didnt work on low settings. Sliding doors didnt close, which allowed mosquitoes and cockroaches in the room. This place sucks.

Awesome view. Super convenient. Easy parking.

We cancel our reservation on arrival. This was not a place we could stay. Needs major upgrading.