コンフォート イン モントレー バイ ザ シー(The Inn at 1252 Monterey)

Viewing the website of this hotel the rooms looked updated, clean, and bright. Based on this I booked a room and paid top dollar for the low rated hotel. I was totally disgusted when I walked into the room. It had not been updated in many years, there was to fan or AC to cool the room off. The shampoo and body wash wall mounted containers were empty in the shower, the furniture was worn and looked dirty. I was able to see another room as the maid was cleaning so I could make a comparison. The hotel’s policy was no refunds and at almost $400 for one night I had no recourse but to stay. It has been my experience that booking through a third party you are not treated the same at the hotel for service or a decent room. I will never return or recommend this hotel to anyone.

The area is nice it’s right off the freeway and just minutes from downtown. Rooms were clean and guy in the office was very helpful.

公路旅館，價格很貴，服務很差

We have stayed at this hotel before it’s always been wonderful- however this time it was a bad experience - no hot water for our showers had to use my in-laws room to bath our kids - management could not seem to fix the issue myninlaws paid for queen beds but got double beds instead

Great Location, Near Monterey Pier - 5 Min, Pacific Grove Downtown 5 min, Carmel Downtown 10min.

The property location is conveniently located a block or two away from major shopping center and great restaurants! However, the property was not properly cleaned and my son got sick with a stomach bug he picked up from being in their pool! Overall, the hotel was priced well, convenient location, but poorly cleaned & noisy.

Didn’t like the frosted glass bathroom door. Completely see through. We had a do not disturb sign on the door and apparently the housekeepers decided not to respect the sign. They had a loud conversation going on right outside our door.

Poor room layout. Cramped main room and much wasted space in the bathroom. No daily maid service.