Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.
典型的なホテルの部屋でした。彼らは私に建物にアクセスするためのコードを提供してくれました。ほとんどの場合、レセプションには誰もいませんでした。朝食は提供されましたが、客室料金には含まれていませんでした。追加料金でした。シャワーは素晴らしく、タオルは巨大でした。部屋は広としていました。にぎやかな通りではありません。ホテルはバス停(徒歩350m)に近く、「旧市街」地区のすべてのアトラクションから歩いてすぐでした。場所のための素晴らしい価格。時代はホテルティピコ。私はプロポシオナロンun códigoパラアクセスアシデアルエディフィシオ。No había nadie en la recepción la mayor parte del tiempo. Se ofreciódesayuno,pero no incluido en el precio de la habitación;fue un cargo extra.La ducha era agradable y las toallas eran enormes.La habitación era espaciosa.No es una calle transitada.ホテル エスタバ セラ エスタシオン デ オートバス (350 m パイ) あなたは、 ”Ciudad Vieja” のバリオの場所にあるコルドパセオ デ トダス ラス アトラシオン ホテル。 大きなプレシオパララ ビカシオン。
The property was very conveniently located. It had a beautiful old-style, wrought iron elevator and a small but nice rooftop patio. The room also had some nice old-timey touches like the crown molding. The bathroom was a good size (compared to others we encountered on our SA adventures) and the shower had excellent water pressure. The receptionist who greeted us provided a map and lots of helpful advice about sights nearby. My friend enjoyed the coffee available near reception each morning. BUT, while beautiful, the elevator was ultimately very slow and sometimes didn't come at all. The furniture in the room showed some wear. While it fit with the antique-y theme, I probably would have removed some of it at that stage of dilapidation. Our room's bathroom when we arrived wasn't fully clean (there was hair on the floor and in the shower), and the waste basket's pedal opening mechanism was broken so it was awkward to use. We removed the wastebasket's top to make it easier for us (and hoping the whole thing would be replaced by housekeeping) but they just set the top back on (broken) in its inconvenient state again. And not the hotel's fault, but the entire 1.5 days we were visiting, one couple monopolized the rooftop deck - they and their belongings were spread out there every time we checked - so we didn't feel like we were welcome to use it.