エンバシー・スイーツ バイ ヒルトン モンゴメリー ホテル & カンファレンス センター(Embassy Suites by Hilton Montgomery Hotel & Conference Center)

I have to travel to Montgomery for certain personal issues and the Embassy Suites by Hilton is by far my favorite place to stay.The convenience to where we have to go and restaurants are easy access. Breakfast are pretty great, too!

The property itself was clean and comfortable. We ran into a few issues with the staff. The room didn't have sheets for the pull out couch and took an hour and a half to get the sheets. After two phone calls and two visits to the front desk, I was finally able to get the sheets. The second night of our stay there was a loud party next door to our room. I called and complained. The supervisor on shift was very rude and hung up on me. The music was turned down, but the people in the room banged on the wall all night. Definitely not a quiet property.

A/C wasn’t working as it should. Called Maintenance. He showed up promptly. Did a little something in the ceiling area where unit was setup. Got a little cooler for about 30 mins and then went back to not cooling. Wasn’t real happy about that. Overall room was nice and spacious. Staff at the Bar area were super nice!

We came for a dance convention and had the best service we have ever had at a hotel. The staff were the friendliest, most genuinely kind people. I hope management will keep them around and take care of them! We will stay here every year!

You're parking ******, I didn't mind paying 5.00 for overnight parking. The problem was the front desk not communicating that your space was full for the night, instead I was sent to a full parking lot 3 times after resetting my room key. Effective communication from your staff would have easily raised my star rating to a 5/5...

The hotel was very convenient to the Legacy Museum, which was our destination. We enjoyed the breakfast and the complimentary cocktail hour. The one negative was the room we were in was near the building air conditioning unit and was very noisy at night.

I love staying at the embassy!! Everything was nice and clean as always and the gate to the parking lock is now working. The only issue was my complimentary bag only had water in it and I had to ask for it.

Interior needs updated and cleaned. Lots of areas that need cleaning as room has carpet with crumbs against wall. Glass elevator but the shaft on bottom floor is not tidy and needs cleaning badly. Our room (213) door was night tight because of the Striker plate is missing and is not secured properly. I have stayed in Lx Qxxxtas that were better maintained. We couldn't even order for late dinner (not like they have alot of options anyhow) because the 1 bar tender was working alone and was 6 orders behind on entering them into their ordering system. Parking is not well marked as well as how to enter, let alone the machine is destroyed and it didnt just .happen

Great place to stay while in downtown Montgomery. Love the onsite parking and our room was a suite with two different televisions. Breakfast is awesome as is the happy hour. Right across from the MPAC theater, so super convenient for shows there.