ホーム 2 スイーツ バイ ヒルトン オースティン エアポート(Home2 Suites by Hilton Austin Airport)

Perfect

It’s convenient but felt a bit unsafe. Room is clean but shower head needs replacement.

The rooms/suites are huge and beautifully decorated and supplied with everything you might need. We were surprised to find nice ceramic dishes and mugs...even a cutting board! Only wish we could have stayed longer!

Very clean, easy check-in process. Suites are very comfortable (beds, space, facilities, etc). So accessible to the airport. The provide breakfast with a variety of fruits, oa**eal, eggs, breads, cereals, juice and coffee.

Bathroom doors would not close The bed was hard and so uncomfortable unlike other Home2Suites Breakfast was not horrible

The room caused allergies during the trip. The air in the bedroom only blew like a fan, it was not cold at all. We killed a large roach in the bathroom. When we shared these issues with the front desk, they appeared nonchalant.

Good location to stay for getting to the Airport

The room that we were initially given had a nosey air-condition. The unit raddle very loudly. The bed room had a burn mark in the carpet that was about the size of a half dollar coin. I complained to the front desk and was given another room, but it was not a suite like I paid for. At about 1:00am, we were awaken by loud yelling and banging coming from the room directly next to us. We became concerned and called the front desk. When we checked out, about two hours later, we noticed that the room number to that room was knocked off the wall. I am a participant of Hilton Honors and this is the worst Hilton Hotel I've stayed at.