Location is amazing but the room is crazy tiny.
Doesn’t even have tooth brush/ razor provided. Not slippers, and the AC is weak.
Parking is horrible. Not recommend to park at their own parking garage. Sketchy **** and narrow with lots of trucks inside. There are way better and cheaper indoor parking with security within 2mins walking distance (Indigo/ centre Desjardin).
Will never choose this place again~
Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna