アメリカズ ベスト バリュー イン ピッツバーグ エアポート(Americas Best Value Inn-Pittsburgh Airport)

Upgrade. Only 2 assesible outlets in room and 1 was at sink. Many people these days have multible cell chargers, laptops, etc.

The front desk personal wasn't at the desk when I arrived. Had to wait quite a bit for my room keys. No hot water.

It was filthy, floors were not swept or vacuumed. Burn holes all over bedding, weird substances on the dresser and all over the tv remote. When we asked for more towels we were given towels with hair embedded into them. Yes it's cheap, but it was actually disgusting just spend a little more money on a different hotel.

I called prior to booking askibg about the shuttle service. I told the gentleman at the front desk I had to be at tbe Airport by 4am. He assured me, not a problem. When we arrived to check in , I asked the person at the front desk to be sure about the shuttle. They said the service wont start until 4, probably get there 4:30. So we ended up having to stay at the airport. Now trying to figure out how to get my money back

The staff is helpful in picking us up from the airport at midnight. But the sheets are dirty (there are visible stain marks and hair on the bed) The bed sheets feels itchy when we stayed overnight.

Even no coffee machine in the room (203). The heat radiator is so noisy when operating, a big sound like someone hitting on the metal every second, so disrupting to sleep. The shuttle ride is okay (it picks up passengers from multiple hotels in different directions of the airport, so it may take longer time than necessary (I was told it's 15 minutes) . The instructions for riding shuttle were a bit confusion. In the day time, one needs to tell the help desk 2 hours ahead of time, otherwise there might not be one. I was not told about such things when checking in.

This hotel promlsed a free shuttle from airport to the hotel but did not provide it. It was awful

Staff very rude and dismissive. Shuttle service was not explained at all. Hotel is very out dated

The tv was in bad condition. It wasnt good and we are not that picky.