ホテル ホライズン アンド コンベンション センター(Hotel Horizon & Convention Center)

物超所值阿，

We reserved a “premium” room that included free breakfast, drink and a free one way transportation to the airport included in the room amenities. When we got to the hotel, we were told they had no shuttle transportation available and what they used was a taxi service but that there was an extra cost and that it wasn’t included in our stay. I explained and showed the reservation where it says what’s included in the stay and they insisted is not something they offered and to call ******* for clarification. An agent at ******* agreed that it was something that the hotel was offering as an amenity and tried to get in contact with the hotel for clarification but the hotel hung up after the first try and they didn’t answer the phone after. I paid extra money for a room with “premium” amenities and they were not provided to me.

Everything was great. The breakfast options in the morning were delicious. The staff was friendly. The room was great.

Quiet place friendly employees, basic buffet food it will be nice if they have more variety food for kids

Very nice and clean, staff is very courteous and friendly. Breakfast Was fresh an delicious Only thing this place is missing is a bigger poo other than that that place is excellent.

A big thank you to Neftaly in reception very helpful in everything we need keep up the good job !!

The staff is very friendly and profesional, they offered a warm treatment that make us feel at home. The valet parking guy executes his job above and beyond you must keep it. Also Victor the server in the restaurant offered an excellent service. The bread of the house is exquisite. The fountain in the main entrance is gorgeous, super clean, we were impressed with the beauty. The gardens are beautiful. The only thing that I recommend you to check is to add more pressure to the water in the tank of toilet room 117.

The hotel is in good condition, we called maintenance to some some drainage issues which were promptly solved. I do recommend this hotel.

Nice and clean, a good basic hotel.