ホリデイ イン エクスプレス モーガンタウン IHG ホテル(Holiday Inn Express Morgantown)

Picked this hotel out of our way just to enjoy the hot tub with the family but when we got there no hot tub. Old pictures online. Disappointed.

I noticed that everyone being checked in was all put on the same floor and on the 3rd floor the staff was w Very loud with their voices and where slamming the doors at 4 to 5:30 in the afternoon. But other then that it was a pleasant stay.

Chose this hotel because of the hottub pictured in listing. After hours of driving in a snow storm thats what we needed. Showed up and showed up to find out there isnt one. No one could seem to help with this matter. If it werent so late i would have packed up and went else where. The snack pantry at front desk was pathetic. Three items to pick from. Not worth the price I paid

The room was very nice. I liked the location, it was close enough to walk to places of interest.

Other than a stain on carpet and the broken smoke detector hanging from ceiling. It was a nice stay.

I would highly recommend your stay at this hotel they've done a lot to remodel it very clean friendly staff

Holiday Inn Express is in the process of an update but found a dead fly in my coffee cup and brought it to the attention of front desk that the fly had to be in the coffee urn to end up in my cup and politely asked for the manager to give me a call when she got in that day. Still waiting for a courtesy call. Totally understand things happen but how you handle situations that come up IS YOUR JOB in the Hospitality industry.

Room looked like it was being renovated and just thrown together for the weekend. They had a smoking area right outside our room and people were loud. Renovation trash was also puled outside our room where the smoking atea was. Staff was unavailable

Stayed here years ago and noticed it’s been recently upgraded. Very nice, clean , host was extremely friendly. Will stay again.