ゲゲストOne of the most incredible hotel we have stayed in! Breathtaking and excellent views of Siguniang mountains and a stream from the moment you stepped into the lobby. The rooms are exactly as advertised, with zero obstruction of the snowcapped mountains - spectacular views from the room windows! We were worried that the pictures from the booking page would differ but it was exactly the same. The hospitality at the hotel was top notch, extremely bespoke to one's comfort and at the same time very homely and warm. We even got a free upgrade to the best rooms in the property and they even took the effort to celebrate one of our birthday which happened to coincide with our stay.
The two hotel owners (张哥和冷哥), as well as the staff treated us like family, with lovely meals at the hotel (their breakfast noodles were yummy!), recommendations on how best to tour Siguniang mountain valleys and even bringing us to the local convenience stores in the nearby town. Do not hesitate to reach out to the owners to arrange for a horse to be brought to the property for a photoshoot - the pictures on a horse with the mountains in the backdrop are stunning!
All in all, this is one of the best hotels we have stayed in and we will definitely be back! Highly recommended for anyone who wants a relaxing get away with jaw dropping views of Siguniang mountains and the best hospitality that Sichuan can offer!
ゲゲストEnglish review (polished & natural):
⭐⭐⭐⭐⭐
If there were 10 stars, I would definitely give this hotel all 10.
Honestly, I don’t even know where to begin, because everything was simply amazing.
The location is very convenient, close to Shuangqiao Valley. The hotel itself is beautiful and modern. The heating system works quickly and efficiently, keeping the room very warm, which is extremely important in this area. Oxygen is also provided whenever we had health issues due to the altitude — there was truly nothing missing.
During our entire trip from Chengdu until arriving here, this was the first time we met a host who spoke excellent English. She was incredibly kind, patient, and caring. Her husband even drove us around after our original booking was already completed.
For the next day, I had booked another hotel. Although the room rate was higher, their conditions were unreasonable, and they even refused to provide transportation. Because we are not familiar with the local language, the owner of ShanShangShan Hotel and her husband went out of their way to help us and communicate on our behalf. In the end, ShanShangShan was the one who took care of us and gave us a ride.
Now, as I am lying in another hotel writing this review, I truly regret not staying longer at ShanShangShan.
The food here was also delicious, and the chef was extremely friendly and lovely. We felt incredibly comfortable, happy, and relaxed during our stay. Every corner of the room was carefully prepared, thoughtful, and very convenient.
This hotel is not just a place to stay — it genuinely feels like being taken care of.
NNeladaI chose this hotel because it offers family-friendly rooms with two large beds, which was perfect for our stay. The view from the room was absolutely beautiful and made the experience even more special.
The staff were very kind and helpful throughout our stay, always ready to assist whenever we needed something. The dinner was also amazing — the hot pot was especially delicious and one of my favorite parts of the stay.
Overall, I really loved this place and had a wonderful experience. I would definitely recommend it to anyone looking for a comfortable and enjoyable stay.