ゲゲストWe actually ended up staying at a sister property. When we arrived to Organic Garden, it turned out that our room was accidentally cancelled. However, the manager was very kind and apologetic. He rectified the situation by getting us a room at a more expensive property, but did not charge us extra. He took full responsibility. Both properties were lovely, with kind and helpful staff.
ゲゲストKalundewa Retreat has an amazing concept and a beautiful, secluded location that really stands out. The surroundings are peaceful and unique, making it a lovely place to disconnect. That said, there are visible signs of wear and tear in certain areas, and some aspects of property maintenance could be improved.
However, what truly made up for this was the hotel team — their service was warm, attentive, and genuinely welcoming. The food was excellent and clearly prepared with care, which added greatly to the overall experience. With better upkeep, this place has the potential to be exceptional.
ゲゲストThis hotel has good facilities, like good pool bar, restaurant with a tropical resort feeling.
We have room with 2 king beds and it is good enough width for 2 adults and 2 kids. and also keeping sanitary.
Staff gave the good hospitality and providing good services in restaurant.
Just one concerning is VISA card cannot work well in Dambulla area.