オテル ル ウェルカムズ(Cit'Hotel le Welcome)

A very basic hotel, minimally staffed, functional. Worn-out and dated decor. Next to train station and train tracks, and the trains run all day and night. Surprisingly good breakfast. Also, on a Sunday night, there was only ONE restaurant in the entire town open.

The word restuarant needs removing from the title as along with a lack of staff while we stayed there was no restuarant to speak of to eat in the evening - one of our key reasons for booking. The hotel held two rooms worth of stay plus a deposit when we arrived. We paid when we left, and they then proceeded to take the upfront held payment and deposit too. After complaining we received some of our money back but less all the commission fees and bank charges so we are now £58 down, the hotel hasn’t responded to our complaint, and will now have to go through our bank to file a chargeback claim which will end up costing them a further £80-£100. 1 room was OK, the other had no shower head holder to have a shower (the other did) and was very tired. Parking outside was good and free. Only time I will be visiting again is when I am next passing soon, to demand my money, which funnily enough happened one morning when a previous guest walked in demanding his deposit back too!!!

Location was good for the mountains. The property is very tired. The restaurant was non existent it simply wasn’t open with no explanation but much of Moutiers seemed shut down and we had to hunt for somewhere to eat each night. Only saw staff at breakfast, although helpful when we did see them :)

Excellent very large and comfortable bed. Good lighting for reading. Kettle and tea bags provided, but no milk. Exceptionally handy for the station. Recommended

Our hostess was very friendly and accommodating and even offered to make us eggs for breakfast (even though it wasn’t part of the free continental breakfast)

We rented the function room here - it was spot on. Really well equipped for our training course. The hotel sorted us out with what you'd expect and then left us alone to do what we wanted to do. They allowed us to use all areas of the hotel withuot hesitation. Coffee machine in the room we hired was well stocked and the lunch they prepared for us at their sister hotel was just great. Super efficient from start to finish. Thanks Jeremy ad the team. We are planning to have next years course there too.

Fine, nice but not cheap

(Photos only)

Certes ce n'est pas le plus moderne des hotels mais les chambres sont spacieuses, propres et bien équipées. Idéal pour une étape rapide avnat de monter en station. Un petit plus spécial pour l'automate qui permet de récupérer ses clés tard le soir.