ホテル ミラン インターナショナル(Hotel Milan International)

Apart of location. Staff is very rude. Don't have proper taps in bathroom . Payment issue with the machines. Hot water issues. Must think before booking the room. Payment shouldn't be made card. Phone pay system is not available.

We booked a unplanned at stay at this Hotel for two nights from the 20th and 21st December. It is is classified as a three star hotel, from our experience would consider that rating to be over generous. Our premium double room was what could be described as basic, definitely no frills. The room did have a ceiling fan and a wall mounted air-conditioning unit, which was crudely fitted. There were cigarette burns in dressing table. The lock on the front door did not work correctly so the locked needed to be double locked for security. The bed linen was a bit bubbled and a pillow case was stained. The shower screen appeared to be opaque, however it was actually covered in water scale. There was free WiFi in our room as well as a small fridge The hotel  was located  in the direct flight path from Mumbai Airport and there was a train line behind it, so not the quietest of hotels.

Arrived after 40hrs of travel, to a room full of mosquitos, mould & dirty bedding! Only window in room at street level had a hole in it and bathroom had a hole in the wall by shower. Promised a refund, but never received it!! Not safe for females!

A terrible disappoin**ent! I am going to keep this short as this pathetic hotel does not deserve any more of my time. All I am going to say is that only book this hotel if you are ok living with cockroaches, ants and mosquitos. All 3 rooms shown were infested with cockroaches and the condition of the furniture, towels, and bedding leaves me thinking that how is this place even classed as a hotel. I would rate this below 1 star. No where near 3 star.

Positives 1. near international airport and Bandra Terminus train station which is about 5KM away , 2. Reasonably priced for Mumbai , if you book online 3 Quite clean by Indan Standards, 4. Day time Reception staff friendly,night time staff average. 5 Lots of cheap street foods available within 5 mins walk away. 6 Lots of Riksha and taxies outside, but we booked online as they were cheaper, Uba charged only 380 rupees for 6 seater SUV to airport at midnight , but price for return journey was much higher, so negoiate with riksha driver who drops off passengers outside departure terminal. Negartives 1. No inhouse restutarant , breakfast is bought in from nearby , dont book and pay extra for breakfast ; lots of cheap , clean street foods available down a side street near by. 2. Quite a few accessories , like washroom tap ; toliet seat ; TV setup box; extractor fans were not working , how ever they did change our rooms when we complained . Would recommend for over night stay and for families as area very safe and quite .

Dirty & Uncleaned, Insects & pest infested, Unhygienic, Smelly and soiled bed sheets, bedding & pillows. Staff and ***agement insensitive towards guests complaints, have to leave the hotel at midnight

The room was very good and clean, and also spacious. I enjoyed the view from the room window. I would prefer it for my next visit. Close to Airport and a local station. Good hospitality and very helpful staff.

A run down property and understaffed. Not professionally run.