We booked the room in this hotel for two days 30 sep and 1 oct 2023. The bad experience started from the beginning. From railway station, we did not find any taxi for this hotel which is just 700 metres away because of the congested road and even the auto charged Rs 100. Then we reached hotel at 11 am and they said that they will try to provide the already booked room because checkin time is 12 pm but they provided at 12:30. Meanwhile we ordered paranthas from the hotel which they were not able to prepare even till 12:30 pm. When we got the room, we found the dirty bucket and mug in bathroom, bathroom tiles were dirty. washbasin was broken. there was no liquid hand wash in hotel. Thank god we come to know by dinner that e rikshaws run there till a very good restaurant bangla foods and from there we can easily book taxis also because of broad roads and no traffic jam. At the time of booking, the hotel said taxis fluently come there. All reviews are misleading. Then it was worst ever experience for breakfast. Cheap quality cornflakes were used. Only idli sambhar was there other than cornflakes and bread butter. Sambhar was worst ever we had ever tasted with no vegetables in it. The bed mattresses were of such kind it is full of dots of threads that can be felt under the bed sheet due to being so old and low quality. Like you get "buur" on the low quality clothes. MOST IMPORTANTLY, THEIR CLEANING STAFF TOOK OUR FULL SIZE TRIDENT BATH TOWEL BECAUSE IT WAS OF WHITE COLOUR. FIRST OF ALL WE THOUGHT THAT WE WOULD HAVE PACKED IT AND DID NOT RAISE ON 1 OCT. THEN WE TOLD THEM ON 2 OCT BEFORE GOING BECAUSE WE HAD EARLY MORNING TRAIN. THEY DID NOT TAKE PAIN TO LOCATE IT AND THEN THEY SAID THEY WILL COURIER TO US. WHEN I CALLED THEM ***Y TIMES, THEY MUST HAVE RECOGNIZED MY PHONE NUMBER AND STOPPED PICKING UP THE PHONE. THEY PICKED THREE TIMES SAYING WE ARE SEEING BUT OF NO USE. DEFINITELY THEY DON'T CARE.
自動翻訳