At Radiant Inn & Suites, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. At Radiant Inn & Suites, each day commences with a scrumptious breakfast offered at no additional cost. At Radiant Inn & Suites, affordable refreshments are available 24/7 through the convenient vending machines on-site.
Our recent stay at Embassy Suites Murfreesboro TN. was so bad that we packed up and left before our check out date and went next door to Court Yard Marriott. The suites are filthy and smelly, shower moldy, they are not cleaned often enough and they need a serious update. We usually stay at Hotels with 4 stars and above to avoid the unpleasantness of poor service and poorly maintained hotel. Hilton shows this as a 4.5 star on their site, at best it is a 3 star Hotel and one we would never look at if it were accurately branded. Even other third party online reservations shows this as a 3.5 star hotel. We had 2 reservations rolled into 1 for a 6 night stay. By the 5th night and lack of cleanliness at the hotel we called corporate and left for Court Yard Marriott next door. It was a breath of fresh air literally . Embassy Suites smelled terrible and Marriott was fantastic. We could not get the room at Embassy Suites cleaned daily as requested . All the Front desk would ask in an accusatory manner was did you have the do not disturb on the door. We did not. When they actually (cleaned) the room it was mediocre at best not the service of a 4.5 Star hotel and not what I would expect of a Hilton brand. Twice we returned to the hotel after a long day away only to have to wait for someone to service the room. Trash removal, refill coffee, soap? Is that too much to ask for? If Embassy Suites was unable to provide this service they should have said so. Manage our expectations instead they insinuated it was our fault. This is not my expectation of a 4.5 star Hotel. If I had to compare it to 2 brands we know well, Embassy Suites would be Walmart and Court Yard by Marriott would be Target. I have requested a refund still waiting for someone to get back to me. If you have a stay coming up go to Court Yard they are literally next door to Embassy Suites. Save yourself the hassle.
EElmtree3610Outside was nice. The lobby was freezing cold. The desk clerk said he was getting ready for the cold weather. Not funny. Warmer the next morning. Breakfast was underwhelming. No potatoes. Teas available were regular or decaf with no flavor choices. I tried the pancake maker. They were undercooked. We only ate there one morning. THE ROOM WAS GREAT. VERY CLEAN. SPACIOUS. KING SUITE VERY NICE HOUSEKEEPING TEAM. Bathroom sink was very slow draining. Water pressure was low. Couch was great. GREAT OUTDOOR SEATING SPACE Very comfortable.
FFly46My first stay with several days and very uneventful. The bed was soft, the shower was good enough. The fridge and microwave were nice since I was staying for work and didn't have a lot of time to go eat. I stayed again the next week, and had a very different experience. Despite having a reservation office staff was very pushy about when I would arrive and if I was still coming- I got two attempts at charging my credit card and two phone calls less than an hour and a half after I made the reservation demanding to know if I still intended to show up or not. Like I could have lost my job for getting repeated phone calls while I was at work, and the whole point of having a reservation is to make sure I have a room when I do get there. Also, I was paying for the room with points so there's no reason they should have been trying to charge me at all and when I demanded to know why they were charging me my answer was well you have a room and we're booked tonight. Yes but I haven't checked in yet and you're not supposed to charge me until I get there even if it wasn't paying with points. Also, The room I was in the second time Was supposed to be the same room type, but the layout was very different and there were no USB plugs which I was counting on so I was unable to charge my cell phone. Despite them being the same kind of king room, one of them had an executive desk in addition to the regular desk, the other had a couch and a desk. So if certain amenities matter make sure you ask when you're getting your room. Also, breakfast was an absolute joke. There's a huge sign on the juice machine chastising you for drinking too much, and the entirety of breakfast is cold cereal, Lego waffles, and bread. So if you want cold cereal or to stand in front of a toaster for a few minutes, you'll be fine but my definition of a continental breakfast generally includes actual hot food. There's also a sign at the check-in desk that if you forgot anything you can very helpfully door Dash it to your room, so apparently the days of oh crap I forgot my toothbrush are long over, which will not be exceptionally helpful if you realize you forgotten something in the middle of the night and those stores are open. Unfortunately, I am a Red Roof Rewards member and travel to Murfreesboro regularly so I will probably stay here again.
KKotas17Upon arrival, I was greeted by the friendly staff, whose warm hospitality set the tone for a delightful stay. Check-in was swift, and I was soon settling into my room, which exceeded my expectations in terms of cleanliness and comfort.
Despite its budget-friendly rates, the Super Eight Hotel did not compromise on quality. The room was well-appointed with modern amenities, including a comfortable bed, a spacious work desk, and a flat-screen TV. The complimentary Wi-Fi was a welcome bonus, allowing me to stay connected throughout my stay.
This hotel stole my money. IM OWED $50 but they will not refund the deposit that they happily excepted from my giftcard. Told me three times that it was put back onto the giftcard. And told me three times that it isn't possible to put the $50 that they happily took from the gift card that was happily excepted on June 30th 2024 back on to the giftcard. I checked out July 3rd 2024. Today is July 15th 2024. DONT GO TO THIS PLACE. THEY WILL STEAL YOUR MONEY AND LIE TO YOUR FACE, OVER THE PHONE AND INTERNET. I them to be given a money order since walmart is right behind the hotel, it's walking distance. I could be given cash but no. All I want is my money that is owed to me. They were paid $215 and change for my stay but won't return my $50 deposit that is STATED IN THE CONTRACT. I was also told to call the giftcard company about my $50. I told Econo Lodge that the giftcard company doesn't have my $50 Econo Lodge at 110 NORTH THOMPSON LANE MURFREESBORO TN 37129 has my $50 that should be returned as stated in the contract at Econo Lodge