キャンドルウッド スイーツ マスコギー IHG ホテル(Candlewood Suites Muskogee)

Horrible! We brought a car trailer with our $100,000+ race car on it. They demanded us to park in a unlit, unsafe grass side lot that was completely out of sight of the hotel. There were only 5 cars parked in the entire parking lot and we planned on leaving at 7am the next morning. Surely, they could’ve spared a couple extra spots to accommodate us. NOPE! We ended up having to find another hotel to stay at, after having driven 11+ hours to get here. I would NEVER recommend this place to anyone. Totally unacceptable customer service.

Booked motel over a month maybe two months ago the day came for us to check in to find out they claim they over booked and did not have a room available

The room was not to clean. When i first walk in i saw 2 dead cockroachs on the floor. The stove top was misssing a handle to use the timer so could not even cook. There were no pots and pans to use only had plates and cups. The last thing was the bathtub had no stopper so could not even take a bath just a shower.

Had a nice stay but disappointed no breakfast.

Enjoyed my stay: very comfortable

the building was built CHEAP no insalation in the walls.

Mobility room booked was on the far side of the building from the elevator. We had to push My 70 year old handicapped brother who is on crutches in an office chair the entire way. The mattresses slid around on the platform, nearly causing him to fall. One of our other rooms had someone’s clothes in the closet and the air in the room was not blowing cold (103 degrees outside). Staff quickly moved our party out of that room and into another.

Staff were rude. Especially the gentleman that helped me when I checked in. I called before I checked if they can provide play pen or some sort of crib since I have a 7 months old baby. He refused and adamant that they do not have one. When I checked in, we came to find out, they do have play pen. It added so much stress on my drive to the hotel.

The hotel was still "under renovation" we were told at check in. And the pool was not available. There was no breakfast. The beds were supposed to be 2 queen, and were actually 2 double. There was a breaker box in the room, which was good because none of the lights worked reliably. Every time we would leave the hotel we were asked if we were checking out.