パームス リゾート バイ エリオット ビーチ レンタルズ(Palms Resort by Elliott Beach Rentals)

Condo was nice and clean - great amount of room. The sliding glass door would not completely shut or lock - other than that - everything was great!

The property is on the water front alright, but the condo was filthy with very bad air quality. The amount of dust on everything, stove top, coffee machine and the tables show that the place was never cleaned prior to our arrival. The windows and doors nasty looking. We left sick with breathing problems. Moisture trap containers with mold littered all over the place. We were forced to use the same sheets and towels for the entire 3 nights with no where to do laundry. Called the property front desk and they said since we did not rent directly from them, they were not responsible and Elliott Beach Rentals management said the same thing. That since we rented through Orbitz, that is who we have to call for any assistance and they do not have a number for Orbitz. I have photos of the filth you ever need to see them.

The condo was OK. Communication was sad by Elliott rental company. Wife was by herself and told nothing about parking or where it was. She was locked out of condo by lobby doors which nobody told her there was a combination code. Only savior was an employee who was working late because computer problems. Email had 2 different locations to check in. Called and was told to go to Cherry Grove location when other location was blocks away from condo. Very stressful stay. Will only use Hotel next time.