We booked through trip.com which I found out later was Singapore company cause my 1st charge refused it. They do not update you but we contacted Vacasa and they send us everything we needed to get in room and gate for garage. It is a different company that manages hotel
For our room at least and don’t bother with them they are just rude. The room was very nice and clean. Plenty of space with 3 bedrooms we have stayed in many rooms at the Camelot and this was my favorite. Can’t wait to go back.