ナラギ ホテル(Nalagi Hotel)

This hotel is awful. The biggest issue is that it is surrounded by a construction site. My balcony put me at immediate eye level with builders who would still be working at 8pm. You could never use the balcony or have any privacy. If i had known this I would never have booked a stay here. Additionally, the room was unclean. More worryingly, the staff clearly resent guests and offer no hospitality or warmth. They grunt and roll their eyes frequently. Absolutely avoid.

設施：該有的都有，衹是比較舊， 衞生：還不錯，一定不要打開窗户，不然會飛很多蚊蟲進來， 環境：在楠迪來説算性價比高的過渡酒店了，離機場打車15刀，10分鐘就到了，離碼頭20刀左右，15分鐘到， 服務：前台很好，辦入住時把包忘在大廳沙發上了，太累了，進房間一小時才發現，一下來還沒等我問，前台小姐姐就拿給我了🤭

説它家和漢庭如家相當都是在侮辱漢庭如家，臟是真的臟，不堪入目🤦而且性價比是真的低，價格是漢庭如家的三四倍吧

房間很一般，設施也挺舊的，為了去外島過度住一晚，也衹能將就一下了，旁邊有個麥當勞，屋頂有泳池，離海太遠了，早餐很一般

酒店的衞生和服務都很差勁。 房間兩個床都很臟，床單上有頭髮，被子上有油漬。我告訴前台後前台叫工作人員去更換，工作人員衹換了一個床，騙我們説酒店沒有多的床單和被套。他把被子放在地上更換被套，我不知道這是源於他的報復還是酒店的正常流程。 我聯繫前台確認是否真的沒有床單，前台説需要二十分鐘尋找。同一個工作人員來到房間更換了被套，並把我的被子放在地上。我提出需要更換被套時，他假裝聽不見，説再見並離開。（他可以聽得懂在第一次更換的時候）他不想換床單被套，所以故意搞砸。 酒店入住時要求登記我們的銀行卡號，日期，cvv，我不知道這是否合規。 我聯繫前台時，話還沒有講完電話就被掛斷。更換床上用品，詢問wifi密碼，購買日用品，我打了三個電話才完成。

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.