ホテル エデンの口コミ・レビュー・評判

Good Service:)

細部まで素晴らしい配慮が行き届いた美しいホテルです。6 階にある 2 つのレストランで食事をすることをお勧めします。レストランからの眺めと雰囲気は最高です。 細部にまで気を配り、素晴らしいサービスを提供しています。ジュニア スイートは少し狭く、眺めは良いですが、クラシック スイートにアップグレードできる場合は、アップグレードするか、クラシック ルームに泊まることをお勧めします。

あらゆる面で最高の中の最高。静かな場所にありますが、すべてが素晴らしいです

素晴らしい滞在

I frequently visit the top hotels around the world. Hotel Eden’s level is up there with the best. The overall staff experience is one of the best if not the best service I have experienced on any hotel. This kind of consistent top level service minded culture is incredibly hard to instigate across an entire staff. Special thanks to Antonio at the concierge desk. You are a star .

The hotel's inability to secure us entry to the Colosseum, one of Rome's most iconic landmarks, was disheartening. This oversight felt like a significant shortcoming for an establishment that boasts of being one of the accommodations in the city. Especially considering the high price we paid, we had expected a level of service that included facilitating access to such key attractions, making this experience all the more disappointing. The hotel itself was beautiful, and our stay was comfortable. What a shame

We had the best time at the Eden. It’s a great old-world hotel that’s been totally spiffed up, with an amazing staff (more on them later). This place is aptly named… it overlooks the Villa Borghese Gardens and the church at the top of the Spanish Steps… and, from its rooftop glassed-in restaurants and bar, almost all of Rome. Immaculately renovated a few years ago… the place still looks fresh and elegant. Compared to the other Big 3… the very touristy and dated (albeit in a classic way) Hassler and the Hotel de Russie (great patio but a little rough around the edges and in a lesser location)… the Eden stands alone at the top of the hill. Just a bit removed from the action of the Steps and Via dei Condotti but still walking distance to everything important, it had the perfect location for our Roman adventure. BTW, the city looks way better in January than it it did the last time we visited in the month of July… IF you get good weather, which we did. No crowds… no tourists… just Italians. It was great. The hotel is not big but it is luxe. The small lobby is elegant and there’s a beautiful ground floor bar (though I never saw anyone in there). The fancy restaurant and a second bar/more casual restaurant are on the top floor. Our room was good-sized, not huge but elegantly appointed, with a formal entry and a narrow set of French doors opening to a small balcony. If a balcony room is in your budget, get it...even if you just stand out there for a moment or two, which is all we did given the chilly temperatures. From the room and balcony, you have a wide panorama of the charming rooftops of Rome, the back of the Hassler, the church at the top of the Spanish Steps and the Villa Borghese Gardens. Stunning. The large marble bathroom had the same large windows and views. If you stay here, definitely take a bath in the soaking tub… a sublime experience with that vista. I’d suggest a room facing Via de Porta Pinciana, not Via Ludovisi, as the latter side is above the hotel entrance and opposite a mostly underground parking garage (albeit with a garden on top). Neither is that busy of a street but I think the views on the Porta side are better. We were on the floor directly below the bar and more casual restaurant, which gave us the best views in the hotel and was also very convenient… you could take the “private” stairs up to breakfast and dinner. The downside was you could hear a little bass from the bar late at night through the ceiling. Not terrible but it was there. Still, I wouldn’t trade those views for a lower floor. Overall, the hotel was very quiet. It may have helped that it was not too crowded most of the time we stayed there. The beds were great and we slept very well. I saved the best for last… the people who work here. They’re everything you’d want from a luxe Italian hotel… and then some. Uniformly nice, warm, friendly and helpful (and often fun and charming) at every encounter. I’ve not always experienced this in a country where so m

Excellent hotel with great and attentive to detail staff Outstanding views over Rome and the Vatican Then restaurants are also very good , typical Roman food served with panoramic views over Rome with a terrace Strongly recommend to any experienced traveller

My husband and I spent four nights at Hotel Eden this past week. I cannot put into words what a lovely and wonderful experience it was. From check-in to check-out, everything was exceptional. We visited Rome for our one year anniversary, and they truly made our stay so special. Everyone we encountered was beyond kind and hospitable. The room was incredible - they kindly upgraded us to a Junior Suite at check-in. The bed was so comfortable, and the bathroom was extremely spacious. The rooftop restaurant Il Giardino was fantastic. I hope we will one day be back as it was one of my favorite hotels I have ever visited.

A perfect stay in a wonderful hotel. I stayed 2 nights in november 2023 and I cannot thank enough the entire team for the very warm welcome me and my friend received. Attention to details, kindness, every person I encountered was extremely friendly, from the reception to the restaurant, housekeeping, concierge… The Bar is a must try : great view, great cocktails … Thank you all so much for this great experience. The Eden is definitely a home away from home. We will be back, for sure !

We were cheated at the rooftop bar. wrong prices were calculated for our drinks. No excuses by bar Manager. Very arrogant attitude. We had been there before and had enjoyed the atmosphere of the location. Ma non ci piace essere fregate.

The Eden sits high over Rome in a perfect position.We were on a short family city break.From the moment we arrived we were welcomed by the incredible staff.Two faultless rooms were ready with the most comfortable beds we had ever experienced.Treats for us and the boys awaited.The concierge organised taxis,restaurants,guides ,restaurants and the spa..The restaurant,Il Girdiano was amazing,this is not a stuffy hotel dining room,but it has a great vibe,awesome views,attentive fun staff (Daniel gets a special mention) and fresh innovative dishes.All the staff made our stay unparalleled,it could not have been better.Mr Cattini runs one of the best hotels in Europe.

I'm only on night two out of a five night stay in Hotel Eden, but felt compelled to leave my review already. Having been fortunate to stay at some of the best 5-star hotels in the world and being an experienced traveller, my standards are extremely high. However, everything about Hotel Eden has exceeded my expectations. Every single member of staff is amazing. We have stayed at other Dorchester Collection properties around the world, but the service at Hotel Eden is another level. We have been so welcomed and the staff have gone out of their way to deliver an outstanding service. Special thanks to Antonio in the Concierge department and to all the team in the rooftop bar who could not have been nicer. If you are looking for the best hotel in Rome or beyond, then I highly recommend Hotel Eden. You definitely won't be disappointed. We can't wait to return again. Thank you for taking such good care of my family and I.

From the time we arrived we felt like the only guests at the hotel. Every member of the staff from the front door bellmen, to the front desk and concierges, to the housekeeping and restaurant staff were simply incredible. Personalized attentiveness, thoughtfulness, resourcefulness, flexibility, attention to detail…all there in spades. We honestly felt like we could have asked anyone for anything and they would have found a way to make it happen, which is the mark of great service. We’ve been lucky enough to stay at a number of amazing resorts and this may very well be the very best experience or all. Bravo!