First thing definitely good location but room very small no windows, night sleep felt itchy, towels smell horrible and toilet a bit flood when having a shower, ventilation fan noisy.early check-out the next day. Too bad having this experience in this hotel.
翻訳
ゲスト
スーペリアルーム(ダブル)
宿泊: 2023年12月
一人旅
1件の口コミ
3.2/5
投稿: 2023年12月18日
It was good before, hence coming back. However, in my opinion, the service is not up to standard now.
The cleaning of room is only upon request and I was not made known.
The room allocated was with no window and too small even for a solo traveller (i need to walk side way and no space for my cabin size luggage).
Loud sound from early morning (630AM local time).
Probably will not be back again. But the location is definitely a plus point.
翻訳
Seng
スーペリアルーム(ダブル)
宿泊: 2023年11月
カップル・夫婦での旅行
1件の口コミ
2.0/5
投稿: 2023年11月13日
Very disappointed and disgusting holiday...at the hotel on 11/11/23 at around 1500 hrs and was told by hotel staffs that i had cancel my booking and indeed very surprise when i do not cancel my booking which i had paid in full could and explaination on this be englighten to me asap.
翻訳
ゲスト
デラックス・ルーム
宿泊: 2023年3月
家族旅行
23件の口コミ
3.0/5
投稿: 2023年3月19日
Hotel location was gd..but the room is alil' bit to small,there was no cabinet to hang ur clothes & u cnt sleep comfortably coz u can hear people talking loudly out of ur rooms...i guess the walls sound proff are bad...
翻訳
MingZeon
スーペリアルーム(ダブル)
宿泊: 2022年10月
一人旅
14件の口コミ
3.2/5
投稿: 2022年11月13日
The toilet get easily flooded even if you shower for 20 seconds only.
The drain is in a bad spot and the water does not flow to the drain direction.
Location is good
翻訳
ゲスト
デラックス・ルーム
宿泊: 2022年9月
カップル・夫婦での旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年9月28日
We enjoyed the 3 days stay at Sovrano Hotel. A superb location!
A walking distance to Grand Mall, BCS and of course local eateries! We loved the ala carte breakfast for the 2 weekdays mornings! Thank Sovrano Hotel n your friendly staff!
翻訳
ゲスト
スーペリアルーム(ダブル)
宿泊: 2022年12月
一人旅
3件の口コミ
3.7/5
投稿: 2022年12月25日
Clean but tiny rooms
翻訳
Penny Jong
スーペリアルーム(ダブル)
宿泊: 2023年2月
カップル・夫婦での旅行
4件の口コミ
2.7/5
投稿: 2023年3月13日
當我進去的時候有很重的味道😅衞生要改善👎這一方面太不理想😅對面就是百貨公司。去哪裡單很方便。
翻訳
Yang Hwee
宿泊: 2023年7月
その他
3.0/5
投稿: 2023年7月31日
Front office staffs are friendly and helpful. Room is basic which is acceptable for the price, but my issues are the shower water jet is too weak and small and takes a while to take shower, sometime have hot water sometime no hot water, also no housekeeping done during my 2 nights stay, I have to clear my own rubbish and ask to replace towels.
翻訳
Long
宿泊: 2023年6月
友達との旅行
1.0/5
投稿: 2023年6月18日
it is not for the money, the tower is also dirty n not make up the room in the morning.
翻訳
Strife
宿泊: 2022年8月
家族旅行
5.0/5
とても素晴らしい
投稿: 2022年8月8日
Friendly staffs and the hotel is clean, opposite grand batam mall which is very convenient