I loved the friendliness and helpfulness of the staff, and the breakfast is simply amazing! The room is clean, the bed and pillows comfortable. It's mainly in the bathroom that the age of the hotel shows, but at this price, it's totally fine. The location is perfect, right next to Westgate Mall.
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Isaak
2024年2月14日
WORST PLACE TO STAY IN NAIROBI. A GHETTO SPOT! AVOID IT AT ALL COST. DO NOT RENT. IT'S UNSAFE AND UNCLEAN.
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Colin
2024年2月10日
Great front desk staff, and the Indian Chinese restaurant attached, Sizzlers, is worth visiting for an extensive menu of choices and flavours
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ゲスト
2023年9月15日
This hotel is Pathania and terrible. TV Internet not working, bathroom is in bad shap walls chipping, I could only get lukewarm water after room service lady was running the water for 20 minutes. Surprisingly this property does not provide any basic amenities like toothpaste, brush soap slippers I do not know why Tripadviser gave 4.5 rating to this hotel. You should remove this hotel from trip advisor. One advise do not go hear. The staff can not help.
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Remeca
2023年6月9日
I didn’t care to much about coming out taking a walk to mall or outting for being harassed by the people following us and asking repeatedly for things after answering to them . Also I recommend to provide a sponge or dish cloth for customer to have a choice to clean their own dishes and not be charged for a dish cloth also there should be more than 2 pots to use for cooking. The receptionist was very very nice and helpful . I recommend there should be more dining choices and the pool should have inside lights and heat. I really wanted to get in but it was cool . Overall the staff and everyone was awesome , even with a small misunderstanding with one of the housekeeper and the different pricing given on the beverages. We would still would stay again THANK YOU
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ゲスト
2023年5月16日
The staff at this residency is very nice! Janet and Geeta were very helpful. The bedding was changed everyday and cleaning was done everyday too. Location is very good especially if you like going to the mall. The only challenge we had was from the construction at Westgate mall that was insanely noisy. I suggest they need to get a better internet connection as we had problems with wifi. Overall we had a great stay with great staff around!