ヴィラ ローザ ケンピンスキーに泊まった方の口コミ・宿泊体験

ホテルからの返信: Douzi950830様、この度は肯定的なレビューと評価をいただき、誠にありがとうございます。私どもスタッフ一同、お客様のご意見に深く感謝申し上げます。また近いうちにヴィラ・ローザ・ケンピンスキー・ナイロビにご宿泊いただけることを楽しみにしております。敬具　ペトラ・バウマン　ゼネラルマネージャー

ホテルからの返信: Dear Habib Kammoun,Thank you for commending your recent stay at Villa Rosa Kempinski Nairobi. My colleagues and I look forward to hosting you once again in the coming days. Best Regards, Petra BaumannGeneral Manager

ホテルからの返信: Dear JOEL, Thank you for the review and rating. My colleagues and I appreciate the feedback, and we look forward to the opportunity of hosting you at the hotel once again in the coming days. Best Regards, Petra Baumann General Manager

ホテルからの返信: Dear Guest, Thank you for taking the time to review and rate your recent experience at Villa Rosa Kempinski Nairobi. I am disappointed to read that your stay did not meet your expectations, and I do hope that we will have the opportunity to host you once again in the coming days for what I do hope will be a memorable stay. Best Regards, Petra Baumann General Manager

ホテルからの返信: Dear Guest, Thank you for sharing your impressions with us. We are disappointed to learn that your stay did not meet the level of satisfaction we strive to deliver at Kempinski. Our property aims to offer more than just a place to stay - but a sense of place, steeped in timeless elegance and thoughtfully crafted experiences. While we understand that airport hotels may offer convenience for certain travellers, we take pride in offering a refined and immersive experience that reflects the character and culture of our destination. We do regret that for this particular stay, this did not resonate with you, and we do hope that in the coming days we will be able to share with you the most memorable travel journey. Best Regards, Margaret Kinyanjui Director of Rooms