ヘネシー ハウス(Hennessey House Bed and Breakfast)

標準美國房間一室一衞卧室亮堂浴室浴缸裝修很特別早餐不錯進出密碼非常方便免費停車離納帕車站也很近走路15分鐘

This was our third stay at Hennessey House. We love the house and try out different rooms each time we stay. We'll be back in two weeks to stay in the "Bridal Suite." Charlie & Claudia are the best and make a delicious breakfast each morning! A couple improvements that could be made: 1. The outdoor lighting is way too dim to see the steps from the parking lot. There is also a tree stump that can't be seen at night and is a major trip hazard. Best to use the ramp to get to the door rather than the steps at night. 2. Please offer larger sized soaps in the room. Extremely tiny, thin soap. Note: Rooms are not automatically cleaned each day. I think they'll do it if asked.

Our room wars clean, very comfortable, and quiet, we stayed in the carriage house, in the Sage creek room. There was another older couple in the room next door, but we barely knew they were there. We probably were the loud ones. The kitchen staff was very nice, please tip them, and breakfast was good. Overall, we had a good stay.

Hennessey House was very charming and comfortable. I would definitely stay again. The breakfasts were very good.

We stayed here in 2018 and the property had been recently upgraded (impeccably) at that time, with upgraded fixtures, linens, etc., and offered high end bath products. Staying here this time was a shock at first. We noticed there is definitely a lower standard in the maintenance and upkeep of the inn. The carpets are worn and dirty looking, repairs in the room done without attention to detail (mismatched drape holders of a cheap material glued to the wall with a dark glue/ caulk, shower re-caulked in places with the same dark/ mismatched substance), bathroom pedestal sink not grounded to floor properly and has surface cracks, no remote to turn on the gas fireplace so we weren't able to enjoy that, and the bath soap was a tiny, paper-thin bar like I've never seen; mismatched shampoo/ conditioner. Most importantly, the outdoor lighting is so low that it's dangerous at night! The breakfast was good and the kitchen staff were so, so nice. We love the house and will likely stay here again but the management really need to improve on the details. Apparently the inn was sold a couple years ago. We'd love to see the pride of ownership the previous owners showed. Three nights, no room cleaning, no phone number to call staff and no response to email request regarding fireplace - disappointing.

Very dissatisfied the carpet was disgustingly dirty in the room and in the hallways! Please tear the carpets out. The breakfast was good but not gourmet in any way! And the worst thing was no cleaning daily! Terrible will not be back!

I checked into this property and was greeted by an older woman who appeared friendly. On further acquaintance she presented herself as lonely and invited herself out to dinner with me. I felt bad and humoured this. Long story short, it turned out to be a chapter out of a horror story. She ended up getting intoxicated and physically attacking me after dinner. The police were called and she was taken away. I ended up having to find another place to stay in the middle of the night; not to mention I was completely traumatized. To add insult to injury, when the owners called me to inquire about my “stay”, I was advised that this employee had had previous complaints. When I called ******* to inquire about a refund, I was told to go through the merchant directly as the merchant was not responding to *******’s attempts at communication. I did just that, and was promised a refund in the form of a check. This refund was never received. I held off writing this review in hopes that I would at least get my money back, but this was not the case. If you care about your sanity this is probably not the best option out there.

It's a beautiful property nicely located in a quiet neighborhood but a short walking distance away from downtown Napa. Breakfast was very nice and we really enjoyed our stay.

We had a wonderful stay. Your staff is so nice and accommodating. The breakfast was awesome.