TownePlace Suites Chicago Naperville

打卡66號公路和從芝加哥Premium 奧萊回芝加哥住宿的不錯選擇！小鎮乾淨整潔，酒店比想象中好太多。維護的很好，設施及房間都感覺很新，套房也蠻大。周邊美國餐館餐食非常贊。相比於芝加哥市區的高昂酒店房價，這裏性價比超高，到芝加哥也就50分鐘。

Had a leak so the first floor smelled like mildew for the first few days. Stayed 6 nights and the room cleaning team didn’t come once. Had to ask front desk for more toilet paper and a young kid wasn’t very friendly about it.

One of the room heater was inop and the bed was lumpy, the fire alarm went off 3 time due my stay.

Not very clean with garbage overflowing and no room cleaning service for 3 days even when requested.

Hard to find within the industrial complex; overwhelming smell of chlorine in lobby; narrow hallways which had not been vacuumed and smelled of sweat and mold; incredibly small bathroom with limited lighting; noise from freeways was overwhelming; breakfast of stale bread and stale cereal. I booked because it was called a Marriott Bonvoy. Regardless, this hotel was unpleasant.

The hotel was convenient to major highways and shopping. I like the spaciousness of the room,my kids had plenty of space. It was nice to have a pool and hot tub to wind down in the evenings.

Location good, older building. Breakfast barely anything. See a wifi charge even $4.95x4 for 3 nights stay, called the hotel and hoping they'll take it off. Room/suite size was OK, kitchen good, bathroom small - shows repair patches, beds just OK. Met our requirements for having a kitchen in the suite during our trip - due to diet requirements, we balanced eating outside vs. home food for kids.

We stayed at this property preCovid and it was a very nice property! It now is run down! We booked 6 rooms 4 of which stunk like dirty feet and musty. The room types that we booked months in advance, 2 bedroom 2 bath, we were told were not available at checkin. They were overbooked and wanted to give us a basic room with 2 beds 1 bath. After spending 45 minutes complaining they finally weren’t “overbooked” any longer and we received the rooms that we had originally reserved. There was no manager on-site or available so the desk clerk did his best. I l called Marriott and was told they couldn’t do anything to help it is a local issue. The breakfast is nothing to write home about. It is a pet friendly hotel and the vast majority of people staying had dogs. They even brought them into the breakfast area during breakfast. We will NOT stay here again! If you do book here, have a backup plan!!

The hotel is a beautiful facility and the front staff was attentive and friendly. Our room was clean and the bed was very comfortable. My main issue was with the breakfast staff. We stayed three days, and on more than one occasion various food items and the coffee had run out, with no one in sight to take care of it. On the last day there was no scrambled eggs, and I was told they didn’t have any left. You would think someone would have made an effort to buy some eggs at a local grocery store that morning to prevent that from happening, but no one made the effort. I was really surprised and disappointed with how poorly the breakfasts were being managed.