ベロリッツォンテ(Bellorizzonte)

A structure with perfect location in the heart or the city in front of metro station Universita. Very clean and safe place with comfortable beds. Francesco is the best host, always available with useful information about where to go, where not to go, where to eat, everything you are interested in. He speaks very good English and he is so polite and helpful. Highly recommend Bellorizzonte. Thank you, Francesco!

The owner is extremely rude and opinionated! We complained about the cleanliness of the room and he started shouting at us. We saw mice droppings behind the cupboard and obviously were not happy with this. I will definitely not recommend this place !!!!

The location is very good, perfect as a starting point to explore the city. Francesco is very helpful, our experience was greatly improved with his tips, I recommend you contact him for a better plan to your Napoli and surroundings exploration.

Great location, metro is only 50m away. The owner is very helpfull and takes good care of you. I would highly recommend. The elevator in the building is very impressive. Restaurant with breakfast is located on the bottom flor of the building.

I've experienced the most unpleasant hotel experience in these past few years, while being a very regular traveller. Never experienced something bad lije this before, and hope I never will again. The owner of this hotel from Bellorizzonte, is a fraud and a thief. I booked this hotel from *********** on 5:45pm. Nowhere was stated that check-in was only untill 6pm. No way we could make check in within 15 minutes, as we were on the ferry from Ischia to Napoli, without any internet. Only if we would have been warned BEFORE booking, we would have never booked this Bellorizzonte maffia house. Besides: what kind of a lousy hotel closes its check in at 6pm?? I understand that the reservation for that day had to be canceled becausewe didn’t show up within 15 minutes (with payment), but I find it hard to accept that I wasn't allowed to check in for the next nights either, despite having paid for them. I directly called the service center every day (and contacted owner), trying to arrange for check-in (I was ready to check for every single day), but it was unsuccessful. He simply robbed our money and cancelled our reservation without any payback. So, we paid for something but got nothing! I am extremely dissatisfied with this situation. I am requesting a refund for this booking. This is highly unfair. Charging the full price for 2 nights just because of a short delay and refusing any refund seems like a scam to me. I have never encountered a hotel like this anywhere in the world. My strong advise to all travelers: NEVER EVER go to Bellorizzonte at all!!! Ps: there are more reviews like this on tripadvisor. The owner seems to have a standardized method to rob travellers: put a lastminute room on Booking on fe 17:30, put the ultimate check in time (which you can only find after very good searching!) on 18:00, and then wait if someone books. When they do and don’t show up within 30 minutes or less, he takes all the money and annuls the booking. When people write a bad review here, the owner answers them as if the fault is the customers’, (‘you don’t respect our rules, it’s not my fault’ etc), which is clearly not the case! Also: We cannot write a review on booking, as the owner annulled our booking. Very clever of him… he is purposefully robbing people while playing the good guy to the outside. NEVER BOOK THIS HOTEL BELLORIZZONTE!!

Francesco was very nice and helpful. The place is extremely well located, metro 1 min away and 15 min walk from all the main attractions . It’s a bit small but you have everything you need and most importantly a comfortable bed!

Great location! Takes only couple minutes walk to metro station. Also, it’s very close to the port to Capri or Amalfi coast, restaurants and city center. The room faces to street is a bit noisy from the busy traffic outside of building.

Clean, easy and accessible to all the sights. Close to good restaurants (pizzeria area) (via Toledo) and also some genuine stores less than 100meters from the room.

Our host was fabulous. Made our stay easy and comfortable. Would stay there again, based purely on his hospitality.