SLS バハ マール(SLS Baha Mar)

Absolutely amazing hotel, everything was so clean. The amount they have at the resort is amazing as well as being able to access the water park. Restaurant choice is also amazing and great service from all of them. Would highly recommend this hotel!! 5 stars all the way

Good location

I always have a great stay at the SLS Baha Mar, but what stands out if the friendliness and helpfulness of the front desk staff. You have a real gem there.

Very nice property, ****** is centrally located between the three hotels. There are a variety of pools with atmospheres from calm and quiet to family centric to party time. There are various restaurants and food options. All are a bit overpriced for what you get. Gratuity is included but labeled as "service charge" just FYI

The front desk staff were wonderful. Our room wasn't ready at 4 (although it should have been at 3). They were going to contact us when it was ready while we waited. 4:30 - no update 5:00 - no update 5:30 we went to the front desk and no update, and finally they found other rooms 1. The resort charge is very high 2. The final charge was more than quoted by ******* when I booked the two rooms. The fitness center closes at 8 pm - not much time to use it since we couldn't check in until 30 minutes before a dinner reservation.

I enjoyed every minute of my stay. Resort, staff, accommodations, food, everything was top notch. Can’t wait to return.

I was paying a premium price for a room and expected nicer accommodations. The room was small, there were no amenities (robes, turn down), the shampoo and soap dispensers in the bathroom were empty, and the bed on legs invited multiple stubbed toes. The furniture on the balcony was mismatched and heavily used. Food trays were left in the hallway for more than 12 hours. The pool was too small and crowded, and my husband experienced diarrhea after a meal in one of the restaurants on site. All in all a most disappointing stay. Even at half the cost of the room, I would not have felt I was getting my monies worth. I have stayed in nicer roadside motels in the middle of nowhere.

The property is beautiful but the service from the front desk and concierge was horrible. The hotel was fully booked over the holidays and they could not handle the capacity. The mini fridge was broken for the duration of our stay. We had no furniture on our balcony and we placed on a waiting list to receive it, which never happened. Our room didn't have body wash or moisturizer until requested. The concierge was not able to find us a single dinner reservation anywhere on or off property, sent us 2 wrong reservations for different people and I'm still getting emails saying they are working on a reservation that was for a week ago. When I followed up they told me to go visit all the restaurants on the property every night and ask if they had any cancellations. For the price, this service should be 100x better. I would not recommend this hotel, especially during a holiday.

Too expensive for what it is as far as hotel amenities, food especially wayy too expensive for bahamas island