シャトー・セントデニス 歴史的なダウンタウンホテル(Chateau Saint Denis a Historic Hotel Downtown Natchitoches)

We never moved our car in 2 days. The hotel was close enough for us to walk wherever we wanted to go. Great location. The staff was all very friendly. My only complaint is that the walls and floors are pretty thin. You can walk normally and it sounds like you’re stomping. Our upstairs neighbors were pretty loud. The bar downstairs was nice. Breakfast was okay. Breakfast attendants were very friendly! All in all I’d stay again.

This is my second stay at Chateau St. Denis. The hotel was quiet, and both front desk staffers were friendly and helpful. The breakfast was good and the server was pleasant. Although the room was comfortable and well stocked with towels, I think the floor in the room as well as the bathroom had visible stains that could be remedied with mopping. Further, my guests socks immediately became dirty when she walked on the bedroom floor. That's not good. (I read similar comments from other reviewers noting the need for better cleaning of the room floors as well.) Would I stay again? Yes, as better mopping of floors is easily addressed by attentive staffers.

This property is close to 1st street. The parking is very limited behind the hotel. You have to park across and down the street from which is 5 minute or less walk. The check in time was long there was a group of students with one check in person. We had to wait about 20 minutes due to this. The room was clean and beds comfy. The breakfast was ok, they serve guests. I will probably stay here again as it’s close to where I need to be when visiting.

I didn’t get a chance to stay here due to the hotel informing me they were booked 8 hours later. They moved my reservation to the Comfort Inn & Suites. They were Great !

I have been here before and been very pleased. A year later, things seem to be slipping. This is a newer property that is in an ideal location but is not being managed or cleaned well since my last visit a year ago. First of all they overbooked the king junior suites apparently and gave me a room with 2 beds... for a date night. How disappointing. Secondly, after that disappointment, the room they put me in had mold spots and dust all over the A/C unit. They moved me to another room that still had some mold and dust but was better. I just gave up at this point. If you want good reviews Chateau St. Denis, give the customers the room type they booked and get the cleaners to do a better job on the rooms. Just saying...

Staff was very professional and room was very clean and comfortable. Breakfast was very good and staff was very friendly

The property was awesome, great location only thing we didn’t like was the bed, it was horrible and needed a new mattress.

Everything was great except we think the lady at the front desk could have been a little more helpful.

The building was beautiful and the location couldn't have been better to walk downtown. Check in/out was a breeze and the staff were very nice. Breakfast was great as well, but it was not included, I was charged at check-in. The room (King Deluxe) was very spacious. The bed wasn't like home, but that's ok. I had read reviews about cleanliness online, but I had called ahead, so thought to try it. I was very mindful of this. I immediately noticed an empty water bottle under a nightstand, and the top of the bedframe/lampshades were very dusty. I made sure to wear socks, as the grout in the bathroom was dirty, and my socks were filthy from it. There were also places in the corners of the bathroom where no care had been given in a while. All in all, the trip itself was wonderful. The hotel is beautiful, with a lot of charm and could easily be a 5 star hotel, with a bit more pride of those working there.